siliconindia | | MARCH 202319CIO has traditionally worked on systems and processes and integration and has a lot of experience and expertise to share with board members. The board members tasked with fiscal oversight typically don't know what digital can do for the enterprise and are looking for help to interpret and evaluate transformation plans. The CIO is a great asset and resource for the board.CIOs must Focus on Three Things during Transformations: First, top-performing CIOs spend time with customers. To leverage digital to create business value, CIOs need to know how customers use company products and services. These CIOs also focus on innovation. Success in a digital economy demands a steady stream of ideas for customer-facing and internal modernization. Finally, they fully engage with their business colleagues and the executive committee: A business transformation will affect all areas of the enterprise. CIOs can provide digital dashboards to track progress, keep colleagues updated on cybersecurity measures, and establish a clear and straightforward IT governance that addresses new digital assets like IoT, automation, and data.Employees Play a Pivotal Role: In companies succeeding at transformation, team members are not just accepting but leading digital change. They engage the customers and will do a lot of the work associated with the transformation. Younger employees, in particular, may have an enthusiasm for change and a passion for digital. Successful companies engage the bulk of the people in the transformation, one way or another. IT leaders can spearhead that effort. The CIO is ideally placed to leverage that enthusiasm, passion, and skills. Companies use hackathons to find innovations and internal social media platforms to open channels between business units and hierarchy levels, dependent on platforms and integration. Success in a digital economy demands a steady stream of ideas for customer-facing & internal modernization
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