siliconindia | | September 201919emotional connect between the brands and their stake-holders. Moreover, we build strategy that encompasses personalized touch points like targeted & transparent communication, data driven promotions, easy to use tech-nology and impactful rewards". "What makes us unique is our core philosophy of automating & streamlining enterprises' rewards and recognition programs viz. easy-to-use & cloud-based solution," says Sudeep. It is this strategic anomaly that enables employees at workplace stay productive & en-gaged throughout the day. When it comes to furnishing rewards fulfillment solution, the company doesn't leave any stone unturned and renders one-of-its-kind plug & play catalogue (a bouquet of curated merchandize and experiences that is ready to use APIs). Emphasizing on security, the tech-savy venture follows strict complianc-es & standardized practices for system (security patches, periodic review of activities and others), network (SSL security protocol) and application (ID & password pro-tected & OTP) security, thus ensuring quality services to clients, customers and their stakeholders. "We have played a quintessential role in transforming the loyalty dynamics from a manual approach to new age automated solutions. We are in the midst of automating some of our backend processes to build efficiency and reduce cost of operations," professes Sudeep.People-Centric FirmElevatoz is equipped to deliver channel loyalty through all types of touch points, including mobile, app, web, SMS, calls and IVR. Different gamification techniques are deployed for engaging customers and instant & in-teractive customer feedback is sent to brands for their services. Alongside, the company upholds the right set of domain expert team who deploys complex business logics and program structures in the most convenient manner to deliver world-class experience to channel part-ners. Keeping-up with recent trends & technologies, this people-centric organization conducts frequent internal & external training for its resources, especially for new joinees, and encourages them to participate in various forums & events. The company is currently serving 25+ brands in which 50 percent are using its full-fledged channel loy-alty services. Elevatoz is targeting to achieve 400 percent growth this FY, while exploring new technologies like AI & Blockchain and productizing its services, i.e. reducing lead time from 45 days to 30 days. With offices in Delhi, Hyderabad and Bangalore, the firm is looking forward to expand its footprint to Mumbai and Chennai as well. "We have the right set of tools, technologies and operational excellence along with the flexible architecture that helps us to deliver clients budget friendly solutions and en-hance customer experience & brand value, while keeping us ahead from our competitors," concludes Sushma. KEY MANAGEMENT:(R) Bhaskar Venkataramasetty, Director-Solutioning & Business DevelopmentWith over 16 years of experience in the domain, Bhaskar brings a comprehensive roster of expertise to the table of Elevatoz. (M) Sushma Prasanna, Director-Solutioning & Client ServicesThis passionate & energetic loyalty leader has led many critical projects for Fortune 500 clients, including global clients.(L) Sudeep Kumar, Director-Technology SolutionsHaving conceptualized and built loyalty platforms & solutions, Sudeep is recognized as one among the pioneers in loyalty technology, platform, and solutions.Offices: Bangalore, Delhi & HyderabadServices: Channel Loyalty Solutions, Customer Loyalty, Employee Rewards & Recognitions, and Reward FulfilmentLOYALTYSERVICES PROVIDERS - 2019 10 MOST PROMISING CUSTOMER
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