siliconindia | | MAY 20234W ith technology disruption in the present times, businesses do not have it easy to perform and thrive. Given the deluge of data as it is challenging to establish communication with clients and outreach a larger customer base, CPaaS helps in maintaining organizational data security by handling sensitive data and protecting against leaks, fraud, and other security threats. Offering a complete development framework, that includes, software tools, standards-based application programming interfaces (APIs), sample code, and pre-built applications CPaaS essentially enables seamless integration of voice, messaging, video, and, others, into one software, through APIs.CPaaS has seeped in across and wide in various industries, and a few known examples are WhatsApp Business API and chatbots. Text messaging, call-based help, and video-based services can all be integrated into the same application with CPaaS, and this feature application is known to significantly elevate a company's customer reach. According to market research analysis, the Indian Communication Platform-as-a-Service (CPaaS) Market is expected to register a CAGR of 24.83 percent during the forecast period 2023-28. The Indian CPaaS market is driven primarily by increased digital customer engagement, cloud encryption, and digital transformation.Accepting the prolific nature of this vast industry, there are many service providers engaged in enriching businesses today leveraging their efficient services. Through our editorial, we strive to bring up in light some acknowledgeable players in the space. Do surf through this edition ­ 10 Most Promising CPaaS Service Providers- 2023, for having information on them.Do let us what you think!Mandvi SinghAssistant Editoreditor@siliconindia.com PublisherAssistant EditorAssociate EditorAlok ChaturvediMandvi SinghIndranil ChakrabortyVol 10 · Issue 08 - 02 · MAY, 2023Editorial TeamHeena KousarHima P. M.Avinash Barik.Honey KumariManager - DesignPrabhu Dutta A.R.N RayArt ManagerSuanya Chakraborty Designers Mrigank SharmaRafik MohammedGM- Sales & MarketingSashi RanjanAdvertising ManagerD. K. Sunithaadvertise@siliconindia.comEditorial Querieseditor@siliconindia.comCirculation Manager Magendran PerumalTo subscribeVisit: https://www.siliconindia.com/subscribe/or send email to subscription@siliconindia.comMagazine Price is Rs. 150 per issuePrinted and Published By Alok Chaturvedi on behalf of Silicon Media Technologies Pvt Ltd and Printed at Precision Fototype Services at Sri Sabari Shopping Complex, 24 Residency Road Bangalore-560025 and Published At No. 124, 2nd Floor, Surya Chambers, Old Airport Road, Murugeshpalya, Bangalore-560017.Publisher Alok ChaturvediCopyright © 2023 Silicon Media Technologies Pvt Ltd, All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher.siliconindiaLeading Businesses to Gain the Winning EdgeEditorial
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