MAY 20198he illiterate of 21st century will not be those who cannot read or write, but those who cannot learn, unlearn and relearn". This quote by Alvin Tofler can be better understood in this age when technology has increased the pace of change exponentially. Modern consumers are better connected and more aware about the world than ever before. Social media and internet reach has enabled everybody to access world-class content at the tap of a finger. And therefore, the gap between digital haves and have-nots has reduced considerably.With the overload of information around us, we are constantly unlearning and relearning. So, the challenge before organizations is not how to get learning done, but how to provide relevant and validated content `in time' and `ondemand'.Where should the focus be?Let's face it ­ despite being used to seeing over 500,000 search results for every query, Google doesn't know everything! Google reflects back what somebody- who- knows puts it on public domain. However, a lot of critical knowledge is not available openly but resides with select subject matter experts. Also, it is not easy to differentiate between factual and hearsay on a search result. Learning function will need to facilitate in curating and providing this relevant content to learners.Another focus should be to improve classroom learning experience. Although a lot has been already said about making learning `anywhere' and `anytime', classroom learning will retain its place; however, the method needs to be altered. Traditionally, inputs have been provided in group in a classroom followed by action plans ­ homework ­ outside classroom. But reverse this methodology and you have the `Flipped Classroom Model' where you learn on your own and apply or share learning with your peers facilitated by a trainer. Another important area for L&D teams should be on Soft Skills! This will be the only area which will not be easy for AI to replicate and therefore, human intervention will remain relevant in future. Behaviour science has evolved today to include technology in the pedagogy and create more effective experiences for the learner.Digital Learning is the futureThe market for Corporate L&D has seen a sea change in the last decade - from page turning e-learning modules to a wide variety of videos, micro learning experiences By Sudeep Majumdar, Head ­ Learning & OD at BioconSudeep is passionate about creating processes and platforms for individuals or organisations who want to go beyond their potential through hard workLEARNING HAS NEVER BEEN MORE IMPORTANT!"TIN MY OPINIONSudeep Majumdar
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