siliconindia | | December 20188IN SEARCH OF THE SOUL: FINDING HUMAN IN AIBy Mohan Krishnaraj, VP & Global Head - User Experience, HARMAN InternationalHARMAN International is a global leader in producing, designing and engineering the connected products for automakers, consumers and enterprises worldwide, including connected car systems, audio & visual products, enterprise automation, and connected services.A s digital interactions become more seamless and intangible, the differences between tech-nology and its human users become more pronounced; the more we learn about what it is capable of, the more we become aware of everything it is not. When Marvin Minsky referred to `Learning' as a `Suitcase Word', one couldn't be more cer-tain about a life full of mistaken extrapolations, restrained imagination and a series of common mistakes. Collective-ly, they contribute towards successful distraction from a productive future. That is precisely why Artificial Intelli-gence (AI) was born in the first place.According to a report by Gartner, AI was predict-ed to make way for at least 2.3 million jobs by the end of 2020. What made the scenario depressing is how only 17 percent of developers in forward-thinking organiza-tions got a chance to work with the technology last year. True to the inherent nature of emerging technology, AI too went through a period of growing pain, which left techies wondering whether intelligence can be engineered.Human or Not So Human Remember Alice and Bob, the famous Facebook chatbots? Ever wondered, why they were shutdown? Reportedly, these two chatbots were highly driven by AI and since their inception carried a secret conversation in their own language. The conversation transcripts were un-alarming, but Facebook thought it to be wise to shut them down for good. In another instance, Las Vegas saw the emergence of self-driven shuttle which made a great deal of fanfare. However, within a couple of hours, it was met with an acci-dent as a semi-truck collided, while backing-up. The driver was cited by the police, but it was found that the self-driven shuttle has given-up on the sensors as soon as it realized the truck was backing-up to it. Now, the crash could have been avoided if the sensors were programmed to react different-ly in such a scenario, as a human being would have done. IN MY OPINIonMohan Krishnaraj
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