siliconindia | | July 20198IN MY OPINIONBy Dr. Sridhar Mitta, Founder, NextWealthNextWealth offers Digital Business Process Management Services that enhance total customer experience by providing Human touch to complete near-automated digital processes.Automation Replacing Human WorkersThe single major issue that is worrying governments all over the world is to provide employment or jobs to ever increasing work force that is being added every year. The global economy is growing around 3 percent per annum without any appreciable increase in the number of jobs. The Indian Gross Domestic Product (GDP) is clocking between 7 to 8 percent annually during last few years yet employment growth is meagre.One of the main reasons for the jobless growth is due to the impact of technologies that is increasing efficiencies by automating many routine tasks that were done by human workers. Several existing industries are becoming obsolete as new ones are being established.Indian IT Industry Created JobsOne of the positive things that happened in India during last three decades is the dawn of Information Technology (IT) industry. It is unique and unparalleled in history since a developing country has excelled in high technology industry to meet the needs of advanced countries. The Indian IT industry created employment in India to meet the demands outside the country. Most of the IT companies were set up in metros and Tier 1 cities due to infrastructure requirements. The Indian IT industry has created about four million direct jobs and three times that number in indirect employ-HOW DATA ENABLED SERVICES CAN CREATE EMPLOYMENT OPPORTUNITIES IN SMALL TOWNS? Dr. Sridhar Mitta
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