siliconindia | | March 20208IN MY OPINIONt all started this summer when I met with a couple of manufacturing giants & realized that I had to speak on digital customer journey to ensure we connect well, the present & future of manufacturing. The convergence of naturally built & digitally built infrastructure has brought-in lots of possibilities in shaping the future of industries of the future. While we have seen manufacturing industries working on strategic intent more from business or marketing side, suddenly, maintenance & planning has taken a big leap on defining the future, along with digitization in supply chain and demand chain management respectively.As the cost of sen-sors moved south, the intent of manufac-turers to implement digital strategies in various functions have promised varied outcome that enhanc-es bottom-line in the end. For example, im-proving on predictive maintenance has im-proved ~20 percent of productivity in terms of output of the organization and digitizing a hazard-ous process utilizing augmented real-ity has impacted on productivity of an Indian Steel major (yet to be quan-tified). The fully digital factory can be a catalyst for a real fillip to gains in productivity, per-formance and hence market share. The fac-tories also see the ben-efit of improved con-trols, improvement in safety and rightsizing of global organiza-tions. But where do the industries start the digital journey?Let's take a step back and see how functional key result areas impact the investments on digitization, and how they vary across the functions. While the front office functions would talk on better time to market & digital twin to ensure end customer confidence, while specifications of assembled IWHAT DOES IT TAKE FOR MANUFACTURING SECTOR TO BE REAL DIGITAL?By Piyush Rajpal, Director - Marketing & Strategy, Schneider ElectricPiyush, a creative & strategic business manager, specializes in marketing management, product management, business integration, channel management, strategic marketing, P&L and Digital transformation areas.Piyush Rajpal, Director - Marketing & Strategy
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