siliconindia | | APRIL 20224In today's interconnected world, a successful business is often an efficient one, and the difference can be attributed to smart, innovative processes and appropriately skilled management. Modern process management techniques can take your business from good to great in this 21st century. If done carefully and with a quality service provider, one result of business process outsourcing can enable a great change. In general, businesses use BPO in two areas: back-office operations and front-office operations. BPO is when a company outsources its core business support operations such as accounting, payment processing, IT services, human resources, regulatory compliance, and quality assurance to outside professionals who ensure the business runs smoothly which allows them to focus more of its resources on operations that will distinguish it in the marketplace.Business process Outsourcing is a key strategy that has been used by companies in various industries for many decades. Competitive pressures have forced companies to look objectively and critically at business processes. Numerous companies have been outsourcing industrial operations, production services and every entire business lines successfully for a long time now. Business processes such as information technology, payroll, logistics and human resources management are among the common ones regularly outsourced in most of the industries. Today, developing the ability to control and leverage crucial capabilities, whether they are internal or external to the organisation, is more important than ownership of capabilities. Competitive pressures and the need to improve financial performance are driving an increase in the nature, scope, and scale of using business process outsourcing services across industries around the world.Emmanuel Christi DasEditoreditor@siliconindia.comEditorialOutsourcing proven to be a Better Option Vol 11 · Issue 04 - 06 · April, 2022 Publisher Alok Chaturvedi Editor Emmanuel Christi Das Editorial Team Aveek Pal Chaudhuri Hima P M Mandvi Singh GM - Sales & Marketing Rohit Kumar Advertising Managers Editorial queries editor@siliconindia.com To subscribe Visit https://www.siliconindia.com/subscribe/ or send email to subscription@siliconindia.com Cover price is Rs.150 per issue. Printed and Published By Alok Chaturvedi on behalf of SiliconMedia Technologies Pvt Ltd and Printed at Precision Fototype Services at Sri Sabari Shopping Complex, 24 Residency Road Bangalore-560025 and Published At No. 124, 2nd Floor, Surya Chambers, Old Airport Road, Murugeshpalya, Bangalore-560017. Editor Alok ChaturvediCopyright © 2022 Siliconmedia Technologies Pvt Ltd, All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher.advertise@siliconindia.com Visualisers Mohana Krishnan Rajesh Ram Group Art DirectorAshok KumarCirculation Manager Magendran Perumal Ashwini D Naik Shilpa Selva Felisha Rita Correspondent Soumya JAssistant Editor Ananth VAssociate Editor Indranil Chakraborty
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