siliconindia | | October 20208TECHNOLOGY SHOULD CHANGE WHAT YOU DO -- NOT JUST HOW YOU DO ITBy A R Ramesh, Director - Managed Services & Professional Services, The Adecco Group IndiaOVID-19 was a watershed event that has altered the entire world. From a future perspective, multi-ple drivers will possibly enforce businesses to for-ever relook at the way they operate. Organizations that can alleviate the downside of this volatility and leverage the positive aspect of opportunities to transform, can recover much stronger, reconstruct bet-ter, and provide the impetus where leaders can focus on driving their business forward. A key lesson from the global pandemic crisis is that change is no longer an option. As businesses struggle to navigate the reopening of the economy, a lot will be different. The biggest dilemma will be, while there is an intent to `do the right thing', what is the right thing? Steering a business after COVID will require mindfulness and empathy for the agony, displacement, and financial consequences of the pandemic for stakeholders across the board.The central role of technology was brought to the fore to deliver a seamless experience for both internal and ex-ternal stakeholders. Remote working mandates, a social-distancing economy, and the disruption of essential busi-nesses have taken its toll. In this atmosphere, the delivery of platform-enabled solutions at speed across the entire technology stack is critical. Cloud adoption has matured with standardized digital solutions that can be customized based on business or client requirements. This standardization combined with wide-scale adop-tion has led to the integration of the back-end to the front-end for entire IT stacks to include applications, middle-ware, database, and IT hardware.The problem, however, is traditional innovation in-centives won't cut it. The right new-age technology ­ AI, Ramesh has exclusive leadership qualities with incomparable knowledge in big data, artificial intelligence and analytics, technical sales and management and operations.in my opinionCA R Ramesh, Director - Managed Services & Professional Services
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