siliconindia | | FEBRUARY 20239insurance industry had little choice but to quickly adapt to the work-from-home culture and get used to commuting in phones for ensuring business progress. It was a necessitate because of the lockdowns by governments in the continent of Asia. The work-from-home model had not been without its own challenges but the loss adjustment industry that has proved to be resilient has acted quicker for adaptation of different models for serving the needs of the consumers.A while ago, the work-from-home model has evolved from its primary stage to becoming a hybrid. There is a new firm belief amongst the claims management businesses that work-from-home models will be becoming a permanent feature of the way the industry works post-pandemic. The world of business firmly believes that a hybrid work-from-home model enables the loss adjusters for delivering the best services for the clients on the way forward. An office that combines `smart' features has socially distanced itself and has created safe working spaces which are integrated with work-from-home arrangements for acquiring future loss adjustment.The Insurance & Loss Adjusting in AsiaIn Asia, a loss adjuster is a claim specialist appointed and paid by an insurance company for investigating a complicated or contentious claim on their behalf. An insurance company is responsible for the establishment of the cause of a loss and for a determination of whether it is covered by an insurance policy. The insurance company Asian countries which include Malaysia, Thailand, Cambodia, Indonesia, Japan, Singapore, and India have faced the third and fourth wave of infections which in most ways were even higher in seriousness than the initial outbreaks in early 2020
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