siliconindia | | December 20184ResearchAndMarkets.com predicted that the Indian IT and BPO Services market will grow at a CAGR of 7.63 per-cent during the period 2018-2022. The rising cost pres-sure to maintain in-house IT systems will be the major driver of this growth apart from the increase adoption of application outsourcing to gain competitive advantage in the marketplace. On the other hand, buyers seek more standardized solutions for their out-sourcing engagements. Hence, companies have the pressure to differ-entiate themselves through performance rather than driving. Focus on increased operational efficiencies, better quality control and reduced back office costs will be the center of epitome.What benefits India is it's large pool of English speaking popula-tion with global knowledge in various fields, making it one of the most demanding BPO nation globally. Witnessing this global demand, the BPO industry is undergoing a huge change and is transforming, as new providers are emerging while existing providers are expanding into new markets. With its remarkable achievements, India has built a strong reputation in the industry. But this growing industry needs corresponding growth in infrastructure as well to counter the tougher the increasing competition from the other emerging nations like Indo-nesia, Malaysia, Singapore and others. Bringing to you some such companies who have created a strong plinth for themselves with years of experience for serving the indus-try with their exceptional services at a very competitive price, is our current edition of siliconindia Magazine's `10 Most Promising BPO Service Providers - 2018'. Do let us know what you think!Anamika SahuManaging Editoreditor@siliconindia.comEditorialBPO Industry is More Than Just Cost Savings Vol 02 · Issue 5 - 11 · December 12, 2018 Publisher Alok Chaturvedi Managing Editor Anamika Sahu Associate Editor Susila Govindaraj Editorial Team Ananth.V Archee Roy Imelda Tarzarina Krupa P. Dave Shefali Mathur Sophia Rohtagi Srrayvinya OLM Sujith Vasudevan Sushruth R Trisha Pragya Younus Ahmad Dar VP - Sales & Marketing Virupakshi Pattar Advertising Managers Editorial queries editor@siliconindia.com To subscribe Visit https://www.siliconindiamagazine.com/subscribe/ or send email to subscription@siliconindia.com Cover price is Rs.150 per issue. Printed and Published By Alok Chaturvedi on behalf of SiliconMedia Technologies Pvt Ltd and Printed at Precision Fototype Services at Sri Sabari Shopping Complex, 24 Residency Road Bangalore-560025 and Published At No. 124, 2nd Floor, Surya Chambers, Old Airport Road, Murugeshpalya, Bangalore-560017. Editor Alok ChaturvediCopyright © 2018 SiliconMedia Technologies Pvt Ltd, All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher.advertise@siliconindia.comVisualisers Manjunath R Veena R Piddannavar Group Art DirectorAshok KumarNoida Ashu Sethi Garima AnandShubham RastogiCirculation Manager Magendran Perumal Ashwini D Naik Felisha Rita Sambit Satpathy Tapas Ranjan Mallick
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