siliconindia | | March 201919prehend our emotions, communication can get more effective.In fact, in today's fast paced world, we have already started conversing with machines. And in case, you are not able to remember your last conversation with a machine, just try to recall the last time you searched for something in `Google'. Though your interaction with Google was not a verbal one, you cannot ignore the fact that Google understood your requirement and responded accordingly.Moving a step further, you will meet Virtu-al Assistants (VA) like `Google One' by Goo-gle, `SIRI' by Apple, `CORTANA' by Micro-soft, or even `MARVIN' by Racetrack.ai that are meant to find answers to a user's queries, suggest the best options to users, and carry out some of the basic functionalities. But, have you wondered how this VAs respond back so ac-With digital medium taking over the traditional channels, it would be extremely helpful if we can train machines to converse with uscurately even though they are non-human beings?These machines are trained to be cognitive! They listen to the users, understand and analyse their queries, and finally respond back accordingly. They use Artificial Intelligence (AI) to learn from the common traits of the users and store the information in their database to use them in the future; this process is known as `Machine Learning'. This way, they self-train themselves and keep on improving their efficiency of interacting with humans; they can even ignite interactions by themselves with the aid of the stored data.Now, the question is why do we need machines to interact with us? Well, there are numer-ous reasons for it. You see, ma-chines aided with Artificial In-telligence do not require much human-effort to learn. They can process innumerable pieces of information at one time. Their operation can be extended ac-cording to our needs and re-quirements. On top of all these, we should always keep in mind that machines never forget!Communication gets mean-ingful only if we can under-stand the intent of each other. Present day's machines learn from human behaviour, their common practices, likes, dis-likes, and finally predict their future actions. Even if you fetch a small piece of information to these machines, they can find you ample of related data. Also, at times, we feel re-luctant to open up in front of other humans, but that's not the scenario with machines. These days, you can see a rise in the number of therapeutic bots. More than being bots, they act as emotional coun-sellor to us. They can listen to our anguish and problems, they can console us, understand our intent, and help us calm down with their ability to predict our future actions.Today, most of our conver-sations are happening online. And as the digital medium is taking over the traditional channels, it would be extreme-ly helpful if we can train more of these machines to converse with us. This will not only make our lives easier, but will also change the trajectory of communication in the coming days while diminishing all the language barriers! Subrat Parida
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