APRIL 20178IN MY OPINIONTechnological advance-ments and heightened technical awareness are profoundly chang-ing how individuals and organizations in-teract with each other. Technology is not only altering the way busi-ness is conducted but also generat-ing unique conflicts and altering the ways in which disputes have been resolved traditionally. Parties now expect to be able to report a prob-lem immediately at incidence and receive quick assistance to resolve it transparently and effectively. To meet these expectations, dispute resolution professionals need to leverage technology effectively.Use of technology to gather, review, and present evidence in a defensible and efficient manner can give parties the required insight to establish facts, and possibly strengthen and expedite their case at all stages of a business dispute or complex litigation. This is evidenced by the increasing popularity of Online Dispute Resolution (ODR) in mature jurisdictions. Further, acceptance of Electronically Stored Information and increased reliance on it in litigations and alternate dispute resolution (ADR) mechanisms have propelled the attractiveness of eDiscovery as a dispute resolution tool. We are thereby witnessing an increase in the inclusion of technology in litigation/arbitration strategy of corporates and legal practitioners.Using eDiscovery as a Tool in Dispute Resolution or Regulatory InquiryEntities carry out their business through the actions and decisions of its management and employees. These actions and decisions are demonstrated and effectuated mostly through electronic information IN DISPUTE RESOLUTIONBy Amit Bansal, Partner ­ Forensic, Financial Advisory, Deloitte IndiaDeloitte is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world collaborate to provide audit, consulting, financial advisory, risk advisory, tax and related services to select clients.
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