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Yokogawa Bluestar commissions RMS facilities in India
By siliconindia
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Tuesday, 10 December 2002, 20:30 IST
BANGALORE: Bangalore based Yokogawa Blue Star Ltd. (YBL), a process automation company, has announced that it has successfully commissioned its Remote Management Support Software Tool (RMS) in more than 10 YBL customer locations in India within just six months of its introduction.
These customers, having Yokogawas Distributed Control Systems (DCS) installed in their plant, come from a cross section of industries like refineries, chemicals, petro-chemicals, food, metals etc and include companies like Marico Industries, Kochi Refinery, GAIL, Sterlite, Finolex etc.
With this facility in place, customers are in a position to get their problems analysed and solved within a matter of a few phone calls, thus improving on the system availability and ensuring better utilization of the Yokogawa installed DCS.
YBL, through its 24-hour RMS facility in Bangalore manned by specialists trained in Yokogawa Systems Maintenance, will be able to log on to different customer systems on-line, upon being authorized by the customer, and monitor the distributed control systems installed and resolve the problems, if any.