Wataniya Airways signs outsourcing deal with Kale

By siliconindia   |   Wednesday, 04 February 2009, 23:33 IST
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Mumbai: Kale Consultants, a solutions provider to Airline, Logistics and Travel (ALT) industry has entered into a multi-year outsourcing contract with Wataniya Airways, Kuwait's new full service luxury airline. As part of the deal, Kale will deliver complete outsourced revenue accounting and passenger audit services from its delivery centre. Kale will put into service its passenger revenue accounting solution - REVERA, as the backbone of this platform-based BPO deal. Kale will provide services to the airline from its Managed Processing Services centers in India. "Outsourcing our accounting and audit services to a specialist like Kale has been a key strategic step in our preparations to commence operations in January 2009. This will help us to keep our costs in line and build efficiencies to focus on devising competitive strategies in our core area of business" said George Cooper, CEO - Wataniya Airways. "Our engagement will not stop with providing revenue accounting and audit services but we endeavor to be a one stop solution for Wataniya Airways. Wataniya Airways will soon be leveraging the unique benefits that our platform-based BPO solution offers. They are assured of fast and accurate management information, and this would provide invaluable inputs to their go-to-market strategy." said Ravi Chakravarty, Sales Head - EMEA & Asia Pacific, Kale Consultants. "The recent airline crisis has forced airlines across the world to reassess traditional methods of conducting business and make way for innovative, easier, cost-effective and efficient business processes." opined Chakravarty.

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