US send high-end tech jobs to India

By siliconindia   |   Tuesday, 14 September 2004, 19:30 IST
Printer Print Email Email
NEW DELHI: If you thought outsourcing was all about data entry and back office work then you are sure to have a shock to see Iayaraja Marimuthu designing a program for the wedding, scheduled for October, of Ann and John, a Texas couple proclaiming their joy in being "together for life." It will take Marimuthu less than an hour to give an artistic touch to the wedding invitation. Outsourcing is fast moving from just software codes and call centres to a vast category stretching from copy editing to financial analysis to tax preparation. Outsourcing is fast changing the office atmosphere and staff chemistry in the US. Jobs such as personal assistants, secretaries, typists may soon fade into history and people will be able to move up the value chain to take up more creative and specialised works. As low end jobs flee the US, the job data is painting a very dull picture affecting other economic indicators as well. OfficeTiger is one of the pioneer firms to lead the flow of white-collar jobs out of the US. It has hired 2,000 Indians and is not limiting them to just BPO contract workers. "We're allowing employees to delve deeper, to learn more, to push the boundaries of what had been standard work," says OfficeTiger's American co-founder, Joe Sigelman. OfficeTiger is exposing their workforce to more jobs and more-complex jobs. Stock market analysis is among the latest to strike the OfficeTiger route. New analytical jobs like corporate acquisition comparison are another interesting field of expertise that OfficeTiger is dealing with. In this associate analysts prepare information on possible corporate acquisition targets. They go to databases, pull documents and put numbers into templates that can compare the company with its competitors. US analysts were complaining to their employers about the repetitive nature of the job and many are happy that the work is outsourced now. The financial firms in the US started to cut down on their staff strength, retaining only the brightest of the lot. Corporate presentations are now made in India as eight of the best-known financial firms in New York and London have signed on as OfficeTiger's clients.