TCS head outlines plans for a rising India

Thursday, 16 November 2006, 20:30 IST
Printer Print Email Email
Bangalore: IT major Tata Consultancy Services Ltd (TCS) Chief Executive Officer and Managing Director S. Ramadorai on Thursday called for a collective action by the government, industry and people to enable India increase its market share in the global economy. Delivering the keynote address at the 14th quality summit of the Confederation of Indian Industry (CII) here on "Driving global business growth - India's new priorities and realities", Ramadorai said operational excellence among the stakeholders would ensure the India-based delivery model sustained global benchmarks in performance. "If India has to increase its share in the global market across verticals, top priority should be given to foster an eco-system for breeding innovation through greater public-private partnerships and catalyse the domestic market development," Ramadorai told about 1,000 delegates participating in the three-day summit. Listing priorities for an action plan, the TCS head said the reform process should empower people and facilitate universal access to education and health across all sections of society. "To enhance the talent pool advantage, we need to focus on skill and curriculum development to leverage the world's largest workforce. Similarly, urban infrastructure in existing and emerging cities has to be strengthened. A proactive regulatory reform will facilitate greater ease of doing business," Ramadorai pointed out. Highlighting the multiple problems faced by India Inc, he said inadequate supply of infrastructure, inefficient bureaucracy, restrictive labour regulations, corruption and tax regulations were the five major ills debilitating the country's economic growth on sustainable basis. Though a vibrant domestic market, rising consumerism, capital- intensive industry, high technology and services-led growth are contributing to economic stability, India's share in global market is 11.6 percent collectively. "India's share of the global GDP (gross domestic product) in purchasing power parity (PPP) terms was 5.9 percent in 2005, making it the fourth highest in the world," Ramadorai said. "Our pursuit of quality has helped us build certainty in our global delivery model. For instance, the integrated quality management system covers solution delivery, people and support processes and Six Sigma allows us to be customer-centric and improve continuously," he recalled. TCS, which bagged the 2006 CII-Exim Bank award for business excellence at the quality summit, was the world's first to be assessed at CMM level 5 and PCMM level 5 enterprise wide.
Source: IANS