Online ads in U.S. to boost Indian BPO
By agencies   |   Thursday, 04 August 2005, 19:30 IST
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NEW DELHI: The growth of online advertising in the United States is opening up new avenues for Indian business process outsourcing companies. While a couple of companies are already on the gaining end by capturing a little bit of online advertising business in the U.S., others are trying to make forays. According to industry sources, out of $300 billion advertising market in U.S., online advertising now comes to a little over eight per cent but is poised for a big growth. A number of U.S. companies prefer to outsource all back-end tracking to Indian subsidiaries opened specifically for this purpose. "As it is possible to estimate returns on investment in online advertising, the U.S. companies are now switching over to online advertising. It is here where the avenue for a niche business exists", Venkat S Meenavalli, managing director of Northgate BPO Services Ltd said. Northgate, which forayed into the segment by setting a wholly-owned subsidiary Axill Inc in the U.S. last fiscal, could achieve more than 500 per cent growth driven by its online advertising business in the U.S. P V Kannan, chief executive officer, 24/7 Customer Inc, US echoes the same sentiment. "The nature of prospects has been constantly evolving every year since the last four years. It is based on their knowledge of offshore outsourcing, volume of offshore services and commitment and their expectations from offshore BPOs", Kannan said.

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