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Master technology first; be a manager later: Infosys
By   siliconindia news bureau
Friday,13 November 2009, 01:52 hrs
 
Bangalore: Infosys Technologies has decided that its staffers must have at least six years experience in technology responsibilities before being asked to head a project. This is the latest move in a process that began 18 months earlier, after clients had complained that its project heads didn't seem to have enough of technological skills. This requirement is in turn, because of the industry's high growth, and the pace of attrition in the sector.



Many employees were being given managerial responsibilities within three to four years of joining, reports Business Standard. However, from last month, all freshers joining the company will have to compulsorily stay focused on technology for the first six years of their career. After this, they will have to choose to either grow vertically as a techie or take up managerial responsibilities.

Infosys says that this new strategy, termed 'iRace,' aims to re-map the technology skills of its software professionals and offer them roles based on their current level of experience and technological know-how. It appears to have already had some adverse effect, for a section of employees in the junior and middle levels are understood to have resigned.

"Because of the high growth in the industry, people were being given managerial responsibilities within three to four years, making clients return to us and complain about the lack of their technology skills. We have now re-mapped the efficiency of our employees, as a result of which some high performers have been mapped upwards, while others have stayed in their previous positions," says Nandita Gurjar, Group Head for Human Resources. By doing so, Infosys will be able to meet the clients' requirements in a much better manner.

To make the task smoother, Infosys has created 25 career streams. An employee who does not wish to take up managerial roles but stay focused on technology has to identify positions like technical architect and technical lead till he goes up the ladder to become the Unit Technology Manager (UTO), a position the company just created. Henceforth, all 13 business units of the company will have UTOs, who will directly report to the Chief Technology Officer (CTO) of the company.

Infosys started the exercise almost 18 months earlier, following an internal assessment by consulting agency, Mercer. Based on the results, the company decided to implement what Gurjar terms a 'role structuring.' Industry insiders concur that when the IT sector was booming and demand was high, people with very little experience were being given roles of project managers or technical leads, as it was difficult for the company to get experienced people. However, with the greater supply of trained resources, especially in the wake of the economic recession, most Indian IT companies are busy redefining the roles.

"We have seen people becoming project managers with less than six years of experience, whereas in most global companies, especially product companies, project manager is a big role. A person who manages projects in those companies should have at least 14-15 years of experience, which helps him handle multiple projects and customers at a time.

     
   
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Reader's comments(14)
1: But I am wondering if any body in IT having less than of 6 yr of experience becomes Manager.
It seems this news been misinterpreted. As some one has commented may be the manager they are talking about is PMO.

But if the news is talking about software project manager then it is absolutely true that there are huge number of manager in IT who is heading the project, but does have enough technical knowledge. And if Infosys is working to streamline the process ie manager should be knowledgeable(technically), it should be appreciated. I emphasise that Manager should be technical sound along with his managerial skills.

There are lot of business analyst in IT industry who become the manager without technical knowledge.
It is their mindset that manager not necessarily to be technically efficient. If such process (implemented by Infosys) is initiated then definitely all manager aspirant will work towards technical growth as well.
Mr Nripa



Posted by: Nripa - 14 Nov, 2009
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2: I want to know how they came up with six? why not 4 or 7 :)
Posted by: ravi - 13 Nov, 2009
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3: Well, if most s/w companies follow this trend, then what effect will it have on freshers with a tech. degree + MBA(done directly after graduation) ?
Posted by: Vivek - 13 Nov, 2009
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4: Thank God .. Finally an Indian service based company took this step. Hopefully other companies can learn a lesson from Infy by which we can get a better Indian IT market.
Posted by: Debasis - 13 Nov, 2009
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5:This is the first time it is happening that the capability of a person is getting measured in terms of experiance. If this methodology is true than all those who just simply join their parent's venture will simply make the severe tailspin in the company's growth. I dont understand that how come management come up with such ideas which has no logical reason. Infact it is all good to say. Can any one tell me the name of one company who promoted anyone with three years of experiance as PM. Peoples with genuine experiance of more than 8-10 years and having experiance in multiple industry type still struggling for PM as title. They might be doing the role of PMO but not having the title. Higher (No one knows how much higher) management expect us to perform and justify, but whatever we do, they never get justified. End of the day, it is our job responsibility to get exploited
 Garg replied to: Debasis 
 post - 13 Nov, 2009
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6:Dear Debasis,

Infosys - has very little leadership to offer to other organizational structure - borrowed garments never fit well - Infosys is trying run a school - Sudha Murthy was a teacher - she will be Head Mistress of the new school.

We know they are a no go - Infosys. Wait and watch.......

Bantwal Srinivas pradeep nayak
 Bantwal Srinivas pradeep Nayak replied to: Debasis 
 post - 13 Nov, 2009
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7: So joining infosys before 6 years of experience means same 10k - 20k salary per month. Wage of a beggar in USA
Posted by: Animesh - 13 Nov, 2009
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8:Why do U guys in the USA feel that 10K-20K salary is pittance.. Keep ur high wages to yourself because that is becoming the root cause of this consumer malice in Bharath, a malice that has already destroyed America....
 Shiva replied to: Animesh 
 post - 13 Nov, 2009
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9: The question is not salary but skills and the way outsourcing is being handled .. Its a big mess .. client is forced to outsource at the time of crisis .. and certain companies who recruit in thousands and run factories out of nothing makes good money ..Will it work for long ?

OK .. no more grimes..now suggestion:

1.Employer should stat giving respect and value deserved by Software engineer ( even if someone is fresher )

2.Evaluate and verify individual's interest and performance to move up in career. Most of us just don't like what we do .. things can be better if employer takes serious note of individual preferences..

Making some 5 or 6 exp mandatory for managerial role is not going to help ...Its more about capability and opportunities given rather than yrs of experience

Above are my personal observation,other may differ and welcome to argue.
 Anuj replied to:  Shiva 
 post - 14 Nov, 2009
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10: For the amount these companies are billing their clients 10k -20k is a meagre salary compared the amount of work extorted. These companies have degraded programming and engineering to such a low extent , that programmers and engineers don't carry the value they deserve.
 Aravind replied to:  Shiva 
 post - 13 Nov, 2009
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11:Only people who are not well aware, compares salary in USA to salary in India. These are two different countries with 2 different economic structures & social system. So comparing salary is meaningless. This is probably one of the reasons why Infosys decided not to promote kids as Manager. India should bump down salary in both government & private sectors. Software for exports, should pay their employees three times the government sector employees in similar level. And software companies catering to local markets should pay their employees two times the gross paid in government sectors. MNC's should be regulated with this policies also. If someone wants US salary they should go to US and earn it.
 brahma replied to: Animesh 
 post - 13 Nov, 2009
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12: Ooops, it took infosys several years to discover that experience and technical skills come first? My god, how much did they pay to come to this point of wisdom?
Posted by: matthias - 13 Nov, 2009
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13: This is a smart move. Its true. And its good that the company pays heed to its clients complaints
Posted by: dona - 13 Nov, 2009
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14:Good move, it is good to understand the technology behind projects before managing it, it helps with better decision making and developing time line estimates.
 bi_buff replied to: dona 
 post - 13 Nov, 2009
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