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Major glitch disconnects 18 Lakh BSNL customers
By
SiliconIndia,Sunday, 03 January 2010, 18:55 Hrs
Kolkata: A problem in a mobile service station in Salt Lake caused a signal blackout, which effected 18 lakh BSNL mobile customers. The glitch disconnected these subscribers for more than six hours. Subscribers in Calcutta, barring some with prepaid connections, were not affected, according to The Telecgraph - India.
"There was a power problem in a major service station in Salt Lake as a result of which all connections in the West Bengal circle were disrupted," said a senior BSNL official.
According to company officials, power fluctuations damaged some equipment while others had to be shut down immediately. "The power has been restored but it will take some time to switch on the equipment. We hope to restore the connections by tonight," added the official.
"Some pre-paid customers may have difficulty in making calls and sending messages. GPRS connectivity in some phones might also be affected," said another official.
"There was a power problem in a major service station in Salt Lake as a result of which all connections in the West Bengal circle were disrupted," said a senior BSNL official.
According to company officials, power fluctuations damaged some equipment while others had to be shut down immediately. "The power has been restored but it will take some time to switch on the equipment. We hope to restore the connections by tonight," added the official.
"Some pre-paid customers may have difficulty in making calls and sending messages. GPRS connectivity in some phones might also be affected," said another official.
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Reader's comments (3)
1: Identifiction is easy. Remember Work is God n
Health is Wealth.
Posted by: Gods must be crazy - 04 Jan, 2010
2: Too costly for BSNL in the kind of war
Telecom Players are involved to buy in
customers
Posted by: Muralidharan N - 04 Jan, 2010
3: Precautions should be taken in case of such
glitches. Imagine how many customer would
have had to face problem due to this
technical error.
Posted by: Nupur - 03 Jan, 2010
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