Kaizen to expand its business in India

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Bangalore: As part of new country support policy, Kaizen, the end-to-end technical solutions provider, is planning to open two new branches in West, East and North India, taking the total branch strength to 30. After roping in Mercury, Corsair and Wipro as its clients, Kaizen is eyeing a better support chain management. Murali Krishnan, Head of Kaizen said, "By having a direct presence in the new selected locations, would enable us to give a personal touch with services, availability of buffers, on-the-spot delivery." The company is aiming to brighten prospects through quality offerings and strong service support. In conjunction with Kaizen Infoserve, Corsair offers service and warranty across nationwide. Elaborating on it, MA Mannan, Country Manager (India), Corsair said, "The new 24 hour express replacement service was well received by our Bangalore, Delhi and Cochin Customers." Further, Kaizen has relocated a program manager to Eastern India to strengthen the presence and provide better customer satisfaction. Krishnan said, "Similar strategies are expected for North and West India."