Insurance giant heads to India

By siliconindia   |   Wednesday, 13 October 2004, 19:30 IST
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LONDON: Insurer Royal and Sun Alliance became the latest high-profile British firm to announce a mass transfer of jobs to India, saying it plans to move 1,100 positions there by 2006, saving the group £10 million ($24.5 million) annually. Royal and Sun Alliance, which already employs 100 workers in India, said it would switch call-centre and customer-service work to the city of Bangalore, in southern India. The second biggest general insurer in Britain said the transfer of jobs would be managed as far as possible through natural turnover and redeployment, but would not rule out compulsory redundancies. Chief executive Duncan Boyle said: "This move is part of RSA's existing UK business transformation program and is expected to deliver annual cost savings in excess of £10 million. "We are committed to providing our customers with value for money products and excellent service.