India tops U.S. consumers' trust list
By agencies   |   Wednesday, 07 June 2006, 19:30 IST
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HOUSTON: American consumers do not want U.S. companies to share their personal information with outsourcing companies overseas. However, U.S. adults are most comfortable with India, Canada and Ireland and have given these countries highest overall trust rankings with respect to local companies taking steps to protect or safeguard personal information. Opposition was higher when it came to sharing even more sensitive information: 60 percent didn't want their credit or debit card account numbers shared with an offshore company; 64 percent opposed having their employee records shared; 73 percent opposed having their banking or home mortgage information shared; and a whopping 83 percent opposed having their health records shared with a local company in another country. Steve Betensky, Director, White & Case said, "So many Americans are concerned about sensitive personal data going overseas isn't surprising given the growing threat of identity theft and general misperceptions about outsourcing itself.” He said "But what makes this so challenging for U.S. companies is that while consumers don't want their information sent oversees, 73 percent of U.S. adults surveyed also said they are unwilling to pay higher prices for products or services if that would ensure that their personal information would not be outsourced offshore.”

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