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India fast losing BPO jobs to Philippines
By
SiliconIndia,Sunday, 27 December 2009, 18:33 Hrs
New Delhi: For about a decade, it was India's call centre boom, that defined it as the 'world's back office', much like neighboring China, which has been immortalized as the 'world's factory.' However the situation seems to be changing, as Philippines is fast taking over India's back office supremacy, with BPO service providers and customers seeming to favor this country as a better place for 'voice-related' work, reports Economic Times.
"India has lost tens of thousands of jobs to the Philippines. The caliber of English is better and companies don't have to put up with the mess (that exists in India) there," says Pramod Bhasin, President and CEO of Genpact.
Some of the major hassles that India poses, include arranging transport for employees, security, power back-up in offices, and basic infrastructure that firms can take for granted in the Philippines. The country has become a preferred destination, especially with the U.S. companies, many of which are more comfortable with the English accent spoken there. U.S. customers account for over 50 percent of the global outsourcing business.
Ananda Mukherji, MD and CEO of BPO provider Firstsource Solutions, says that costs are more or less similar in both countries. This means the accent proficiency in the Philippines tips the scales in its favor.
According to the Economic Times, many of the Philippines' advantages are due to the U.S. rule, which bequeathed the English language to that country with its distinct accent along with a robust telecom and broadband network laid out by the U.S. defense forces.
Prabhakar Bisen, Head of the Philippines operations of WNS says, "Apart from affinity to the U.S. culture and English-speaking skills, the country's time zone advantages make the Philippines a natural choice for providing 24x7 service to global companies, particularly those based in the U.S."
Genpact, Wipro BPO, Intelenet, Aegis BPO and Firstsource are all ramping up their operations in Philippines. Genpact has about 2,000 employees there and expects to scale up operations by 40-50 percent in the next 12 months. Firstsource has about 500 staff in Manila, while WNS has increased staffing to 1,100 from 200 in the past 18 months, providing a mix of voice and back-office services for telecom, consumer products, travel and financial services clients.
In the past 12 months, Wipro BPO has set up a 1,000 seat centre in the Philippines' Cebu City, with staff there engaged in telecom, healthcare, energy and utilities-related tasks.
"India has lost tens of thousands of jobs to the Philippines. The caliber of English is better and companies don't have to put up with the mess (that exists in India) there," says Pramod Bhasin, President and CEO of Genpact.
Some of the major hassles that India poses, include arranging transport for employees, security, power back-up in offices, and basic infrastructure that firms can take for granted in the Philippines. The country has become a preferred destination, especially with the U.S. companies, many of which are more comfortable with the English accent spoken there. U.S. customers account for over 50 percent of the global outsourcing business.
Ananda Mukherji, MD and CEO of BPO provider Firstsource Solutions, says that costs are more or less similar in both countries. This means the accent proficiency in the Philippines tips the scales in its favor.
According to the Economic Times, many of the Philippines' advantages are due to the U.S. rule, which bequeathed the English language to that country with its distinct accent along with a robust telecom and broadband network laid out by the U.S. defense forces.
Prabhakar Bisen, Head of the Philippines operations of WNS says, "Apart from affinity to the U.S. culture and English-speaking skills, the country's time zone advantages make the Philippines a natural choice for providing 24x7 service to global companies, particularly those based in the U.S."
Genpact, Wipro BPO, Intelenet, Aegis BPO and Firstsource are all ramping up their operations in Philippines. Genpact has about 2,000 employees there and expects to scale up operations by 40-50 percent in the next 12 months. Firstsource has about 500 staff in Manila, while WNS has increased staffing to 1,100 from 200 in the past 18 months, providing a mix of voice and back-office services for telecom, consumer products, travel and financial services clients.
In the past 12 months, Wipro BPO has set up a 1,000 seat centre in the Philippines' Cebu City, with staff there engaged in telecom, healthcare, energy and utilities-related tasks.
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Reader's comments (98)
1: Yes there should realize the reader to RSS my
feed to RSS commentary, quite simply
Posted by: hooher tod - 04 Sep, 2011
2: I think most of this decrease and business
loss is also beacuse many asian countries lik
china have deveopled knowldge verticals means
of KPOs and to expand their operations they
are training people in english speaking
skills and countries like US want to look for
more English affinity which at the moment
they find in small continents like
philiphines etc and in longer run more pool
of diverse domains as said before like
healthcare etc is either present in these
continents which lie in US timezones or
either india
Posted by: Sharad Kumar Garg - 21 Jan, 2010
3:At the moment people are not diverse with KPO
skills in exsiting hubs and it will take time
for countries like china etc to gain these
skills so they are goin 2 philipines etc
Sharad Kumar Garg replied to: Sharad Kumar Garg
post - 21 Jan, 2010
post - 21 Jan, 2010
4: LONG LIVE INDIA,LONG LIVE BOMBAY/ MUMBAI.JAI
HIND,JAI MAHARASHTRA.
PROUD TO BE AN INDIAN
PROUD TO BE AN INDIAN
Posted by: MsM - 04 Jan, 2010
5: LONG LIVE INDIA,LONG LIVE BOMBAY/ MUMBAI.JAI
HIND,JAI MAHARASHTRA.
PROUD TO BE AN INDIAN
PROUD TO BE AN INDIAN
Posted by: MsM - 04 Jan, 2010
6: Completely agree with what Mr.Indian has to
say, for it is the future of a very large
number of Indians might be severely affected
and tainted to a large extent with the
initiatives being taken by other countries. A
recent report by gartner suggested that South
Africa amongst all others is the biggest
potential threat to the supremacy enjoyed by
Indian service companies when it comes to
back office F&A services. On a similar
note it is Philipines who has been playing in
the shadows since '08 and has now come to the
forefront of voice services.
Sad thing is that our political big-wigs dont hear such alarms cos unfortunately 90% of them cannot understand english so forget them doing anything. Jaago re
Sad thing is that our political big-wigs dont hear such alarms cos unfortunately 90% of them cannot understand english so forget them doing anything. Jaago re
Posted by: Rebel - 30 Dec, 2009
7:Thanks man ..
i really appreciate sharing the information regarding the south africa ...
i really appreciate sharing the information regarding the south africa ...
alok replied to: Rebel
post - 02 Jan, 2010
post - 02 Jan, 2010
8: India is a "daraty cuntry", daraty ok. It
dosent think about overall development in
various field.
The reason it shows interest in IT & ITES is because the amt of revenue it gets in return.Very
easily the foreign countries shell out their $'rs, easy money for a lazy country.
So many candidates graduate in various dicipline, but after their graduation their first thought
is B P O because there isnt opportunity in the subject they have graduated.
Once upon a time.
There was a huge croude in front of "Embloyment opis".
Then
Then there was a huge croude in front of job fair
only going there to register and waiting 4 years
Then now IT & BPO
only going there to register and only few in thousands make it.
Nandan Nilekani,Azim Premji,Narayana Murthy they were all counted for their achivements.Who is achiving and who is getting the name.
are they all flicking now.Can they all perform now. Its all the working force that makes the atchivements.These fellows sit and make shit.
for all those idots in IT and ITES,
U people are mouthless bastards,Shameless creatures.
You dont standup and talk when there is a need for yourself.
you all work like pigs and slaves when you are asked to.
12hrs,13hrs,15hrs,dirty shift timings no week end leaves, sure name,no experiance, on future , nothing.
There are demands when they are needed to be made,
like fools you behave.
These companies are thriving with beggars like you fools.
you all node you heads to what ever the so called HR bastards preach, another
useless creatures evolved on earth, blody cunts.
Learn from the labourers and other workers unions what they do when they
need to place a demand.
Because you flocks shut your mouth and dont make demands the same principle
is followed other public sectors that is making life difficult to others. Dirty corporate setups.
with the introduction of IT and ITES sector, you people have contributed only boosting the cost of living.
This has led to economic imbalance on the whole population.
The indian govt is shielding behind these industries in the name of job opportunity, economic growth, only for
the govt and political bastards not for the common people.
Its better not to have these kind of (IT and ITES) work sectors rather than spreading wrong examples to other public
sectors.
You people become branded fools.
Try to think differently
The reason it shows interest in IT & ITES is because the amt of revenue it gets in return.Very
easily the foreign countries shell out their $'rs, easy money for a lazy country.
So many candidates graduate in various dicipline, but after their graduation their first thought
is B P O because there isnt opportunity in the subject they have graduated.
Once upon a time.
There was a huge croude in front of "Embloyment opis".
Then
Then there was a huge croude in front of job fair
only going there to register and waiting 4 years
Then now IT & BPO
only going there to register and only few in thousands make it.
Nandan Nilekani,Azim Premji,Narayana Murthy they were all counted for their achivements.Who is achiving and who is getting the name.
are they all flicking now.Can they all perform now. Its all the working force that makes the atchivements.These fellows sit and make shit.
for all those idots in IT and ITES,
U people are mouthless bastards,Shameless creatures.
You dont standup and talk when there is a need for yourself.
you all work like pigs and slaves when you are asked to.
12hrs,13hrs,15hrs,dirty shift timings no week end leaves, sure name,no experiance, on future , nothing.
There are demands when they are needed to be made,
like fools you behave.
These companies are thriving with beggars like you fools.
you all node you heads to what ever the so called HR bastards preach, another
useless creatures evolved on earth, blody cunts.
Learn from the labourers and other workers unions what they do when they
need to place a demand.
Because you flocks shut your mouth and dont make demands the same principle
is followed other public sectors that is making life difficult to others. Dirty corporate setups.
with the introduction of IT and ITES sector, you people have contributed only boosting the cost of living.
This has led to economic imbalance on the whole population.
The indian govt is shielding behind these industries in the name of job opportunity, economic growth, only for
the govt and political bastards not for the common people.
Its better not to have these kind of (IT and ITES) work sectors rather than spreading wrong examples to other public
sectors.
You people become branded fools.
Try to think differently
Posted by: sjay - 29 Dec, 2009
9:dear sjay ..
100 % truth ... as its my own country and speaking like this feels junk, so rather i dont speak alike, but for sure, i feel alike ..... i have been into software industry for quite long time and seen all the pros and cons .... and you are right ... things are imposed on us as we are slaves ...
as being from Bihar, i have a different culture and i took some steps against these, but at the end i see that there is no point barking before buffaloes ..... like slaves still, at the end , what we want, is bread at the end of the day ... even at the cost of our own spirit and potential.... that simply makes me choke...
earlier i felt angry on such issues, but now i pity my own countrymen, who has no option but to either take harshest of lifestyle or succumb to such phenomena.
another thing is that the things that are taught to us from society and media always keeps us divided , not only on the name of caste, but on so many irrelevant issues that when i analyze, i feel, boss, another quit india movement is required... and guess what, we cannot see such subtle enemies , but unconsciously we are made to support such causes ....... we are made to go through a radio active reaction to finally burn ourselves and produce energy for our destroyers ..........
anyway ... nothing is permanent ..... neither this issue .... i hope we all will come to understand this and eradicate such situations sooner or latter, but the sooner the better ......
i just have a question to you .....
in your mind, what is the best and the most feasible solution to all such causes ?
100 % truth ... as its my own country and speaking like this feels junk, so rather i dont speak alike, but for sure, i feel alike ..... i have been into software industry for quite long time and seen all the pros and cons .... and you are right ... things are imposed on us as we are slaves ...
as being from Bihar, i have a different culture and i took some steps against these, but at the end i see that there is no point barking before buffaloes ..... like slaves still, at the end , what we want, is bread at the end of the day ... even at the cost of our own spirit and potential.... that simply makes me choke...
earlier i felt angry on such issues, but now i pity my own countrymen, who has no option but to either take harshest of lifestyle or succumb to such phenomena.
another thing is that the things that are taught to us from society and media always keeps us divided , not only on the name of caste, but on so many irrelevant issues that when i analyze, i feel, boss, another quit india movement is required... and guess what, we cannot see such subtle enemies , but unconsciously we are made to support such causes ....... we are made to go through a radio active reaction to finally burn ourselves and produce energy for our destroyers ..........
anyway ... nothing is permanent ..... neither this issue .... i hope we all will come to understand this and eradicate such situations sooner or latter, but the sooner the better ......
i just have a question to you .....
in your mind, what is the best and the most feasible solution to all such causes ?
alok replied to: sjay
post - 02 Jan, 2010
post - 02 Jan, 2010
10: India is a "daraty cuntry", daraty ok. It
dosent think about overall development in
various field.
The reason it shows interest in IT & ITES is because the amt of revenue it gets in return.Very
easily the foreign countries shell out their $'rs, easy money for a lazy country.
So many candidates graduate in various dicipline, but after their graduation their first thought
is B P O because there isnt opportunity in the subject they have graduated.
Once upon a time.
There was a huge croude in front of "Embloyment opis".
Then
Then there was a huge croude in front of job fair
only going there to register and waiting 4 years
Then now IT & BPO
only going there to register and only few in thousands make it.
Nandan Nilekani,Azim Premji,Narayana Murthy they were all counted for their achivements.Who is achiving and who is getting the name.
are they all flicking now.Can they all perform now. Its all the working force that makes the atchivements.These fellows sit and make shit.
for all those idots in IT and ITES,
U people are mouthless bastards,Shameless creatures.
You dont standup and talk when there is a need for yourself.
you all work like pigs and slaves when you are asked to.
12hrs,13hrs,15hrs,dirty shift timings no week end leaves, sure name,no experiance, on future , nothing.
There are demands when they are needed to be made,
like fools you behave.
These companies are thriving with beggars like you fools.
you all node you heads to what ever the so called HR bastards preach, another
useless creatures evolved on earth, blody cunts.
Learn from the labourers and other workers unions what they do when they
need to place a demand.
Because you flocks shut your mouth and dont make demands the same principle
is followed other public sectors that is making life difficult to others. Dirty corporate setups.
with the introduction of IT and ITES sector, you people have contributed only boosting the cost of living.
This has led to economic imbalance on the whole population.
The indian govt is shielding behind these industries in the name of job opportunity, economic growth, only for
the govt and political bastards not for the common people.
Its better not to have these kind of (IT and ITES) work sectors rather than spreading wrong examples to other public
sectors.
You people become branded fools.
Try to think differently .
The reason it shows interest in IT & ITES is because the amt of revenue it gets in return.Very
easily the foreign countries shell out their $'rs, easy money for a lazy country.
So many candidates graduate in various dicipline, but after their graduation their first thought
is B P O because there isnt opportunity in the subject they have graduated.
Once upon a time.
There was a huge croude in front of "Embloyment opis".
Then
Then there was a huge croude in front of job fair
only going there to register and waiting 4 years
Then now IT & BPO
only going there to register and only few in thousands make it.
Nandan Nilekani,Azim Premji,Narayana Murthy they were all counted for their achivements.Who is achiving and who is getting the name.
are they all flicking now.Can they all perform now. Its all the working force that makes the atchivements.These fellows sit and make shit.
for all those idots in IT and ITES,
U people are mouthless bastards,Shameless creatures.
You dont standup and talk when there is a need for yourself.
you all work like pigs and slaves when you are asked to.
12hrs,13hrs,15hrs,dirty shift timings no week end leaves, sure name,no experiance, on future , nothing.
There are demands when they are needed to be made,
like fools you behave.
These companies are thriving with beggars like you fools.
you all node you heads to what ever the so called HR bastards preach, another
useless creatures evolved on earth, blody cunts.
Learn from the labourers and other workers unions what they do when they
need to place a demand.
Because you flocks shut your mouth and dont make demands the same principle
is followed other public sectors that is making life difficult to others. Dirty corporate setups.
with the introduction of IT and ITES sector, you people have contributed only boosting the cost of living.
This has led to economic imbalance on the whole population.
The indian govt is shielding behind these industries in the name of job opportunity, economic growth, only for
the govt and political bastards not for the common people.
Its better not to have these kind of (IT and ITES) work sectors rather than spreading wrong examples to other public
sectors.
You people become branded fools.
Try to think differently .
Posted by: Sjay - 29 Dec, 2009
11: hey guys relax, i can see that all of us
indians are confident that the future is very
bright for ITES in India, but let us all talk
like one Indian, lets forget who is from
Mumbai or Gurgaon or in the end we all are
Indians and want to see a better and more
prosperous India.
the writer has touched a very sensitive subject here which has been a point of discussion at least for the last more than 2 years, i work for an ITES company which started its ops in PHP in year 2008, many other followed suit, reasons are many and PHP is not the only threat we all must know and realise that China has made English as a mandatory language in schooling. may be after 6-8 years they will be so bad in English so what are we talking here is the threat to Indian ITES companies due to better understanding of English in China and better accent in some other south east asian country but why are we forgetting that Indian brains are far too matured and skilled only the voice based business might be under a possible threat rest all back office work where tech skills are required, Indian education system is unmatched
yes we have a threat to voice based business that too can be mitigated provided there is political will to do so. tax benefits are going to see sunset in 2011 in India...what after that? why would WIPRO,WNS or anybody prefer India if they have to shell out taxes. and what infrastructure we have in India to support these companies. is there uninterrupted 24x7 power supply, are the bandwidth costs at their rock bottomprices, what govt has done to ensure residential areas near the work places to reduce transport costs. ? all these ques need to be answered. transport and electricity cost account or 4%-8% of the revenues. who will not like to convert these into margins.. its simple business. how is FICCI placed to put these points across to the ministries and convince them of the forex inflow that comes through these companies. lets not forget the contribution these cos have made in the huge forex reserves india has.
think through these ...... and anyone reading it who can have any impact on any of these areas of concern act now....
the writer has touched a very sensitive subject here which has been a point of discussion at least for the last more than 2 years, i work for an ITES company which started its ops in PHP in year 2008, many other followed suit, reasons are many and PHP is not the only threat we all must know and realise that China has made English as a mandatory language in schooling. may be after 6-8 years they will be so bad in English so what are we talking here is the threat to Indian ITES companies due to better understanding of English in China and better accent in some other south east asian country but why are we forgetting that Indian brains are far too matured and skilled only the voice based business might be under a possible threat rest all back office work where tech skills are required, Indian education system is unmatched
yes we have a threat to voice based business that too can be mitigated provided there is political will to do so. tax benefits are going to see sunset in 2011 in India...what after that? why would WIPRO,WNS or anybody prefer India if they have to shell out taxes. and what infrastructure we have in India to support these companies. is there uninterrupted 24x7 power supply, are the bandwidth costs at their rock bottomprices, what govt has done to ensure residential areas near the work places to reduce transport costs. ? all these ques need to be answered. transport and electricity cost account or 4%-8% of the revenues. who will not like to convert these into margins.. its simple business. how is FICCI placed to put these points across to the ministries and convince them of the forex inflow that comes through these companies. lets not forget the contribution these cos have made in the huge forex reserves india has.
think through these ...... and anyone reading it who can have any impact on any of these areas of concern act now....
Posted by: Indian - 29 Dec, 2009
12: Well, for a change, bring down India's
currency rates down again, to let us say 100
rupees to the dollar! That should get India
going!
What a way for a nation to survive! It is a sinking ship, and hopefully it will not sink the rest of the world along with it.
What a way for a nation to survive! It is a sinking ship, and hopefully it will not sink the rest of the world along with it.
Posted by: Ved from Victoria Institutiosn - 29 Dec, 2009
13: In general BPOs are businesses that increase
flexibility for businesses or organizations
by increasing the speed and reducing the time
in which things are accomplished, and reduce
inventory levels. Sometimes service levels
are not met, sometimes there are contractual
issues, changing requirements, outdated
equipment, unforseen charges, and dependence
on BPO\\\'s as though they are permanent
employers. The BPO industry would or should
then continue to grow within India (India
supporting India) and to decline in offshore
services.
I can understand where the Philippine peoples would toot their own horn because of receiving new jobs (and especially right now with a volcano about to or is errupting or their recent past flooding situation) but that is not or should not mean or sound like a put down to India. I assure you India\\\'s BPO accent is good. And what I see in responses in these blogs is very good. There are a few people still learning. I do wish Siliconindia would get a better program that would allow for English contractions though (like contraction for I'm instead of using I am). (ok, this is the 6th picture code I'm trying now).
I can understand where the Philippine peoples would toot their own horn because of receiving new jobs (and especially right now with a volcano about to or is errupting or their recent past flooding situation) but that is not or should not mean or sound like a put down to India. I assure you India\\\'s BPO accent is good. And what I see in responses in these blogs is very good. There are a few people still learning. I do wish Siliconindia would get a better program that would allow for English contractions though (like contraction for I'm instead of using I am). (ok, this is the 6th picture code I'm trying now).
Posted by: Christie Fox - 28 Dec, 2009
14:I don't know why is it necessary for you to
mention volcano and flooding in your post,
but I clearly understand that you have some
sort of a grudge. You have a Katrina and
your economic meltdown is one of the reason
BPO is thriving anyways.
We have the best Call Center agents. The reason why tons of companies are putting up call centers in different regions in the Philippines. Big Indian companies are even putting or have placed their presence in our country accounting for more than 50,000 agents under them. So why in the world would they be here if they have a great pool of talents in India? The reason is simple, see my first sentence.
Indian will continue to thrive as their advantage are in the technical and managerial skills. Filipinos simply lacked managers to handle BPO businesses that is why there are lots of Indians holding positions in upper management here.
India needs to step up to the competition as in 15 years, we might also lose the so called "voice" jobs to China. I mean, have you seen their elementary students speaking English, they're good.
We have the best Call Center agents. The reason why tons of companies are putting up call centers in different regions in the Philippines. Big Indian companies are even putting or have placed their presence in our country accounting for more than 50,000 agents under them. So why in the world would they be here if they have a great pool of talents in India? The reason is simple, see my first sentence.
Indian will continue to thrive as their advantage are in the technical and managerial skills. Filipinos simply lacked managers to handle BPO businesses that is why there are lots of Indians holding positions in upper management here.
India needs to step up to the competition as in 15 years, we might also lose the so called "voice" jobs to China. I mean, have you seen their elementary students speaking English, they're good.
FlipSide replied to: Christie Fox
post - 30 Dec, 2009
post - 30 Dec, 2009
15: It is sad to note that we are loosing the
opportunity even from this branch of earning
resources and also need to really take care
of the same plus we need to make our future
gen aware of this also teach them the proper
accent and utilization of the simple cum
sophisticated language known as ENGLISH.Being
a trainer of Voice and Accent I really feel
embarrass to quote that we indians truly
believe in hardship but rarely put our
sincere efforts to improve self and to work
for the betterment of our nation.
Posted by: Neeru - 28 Dec, 2009
16:What did you mean by the word "cum"? And I
had to guess at the word gen (generation?)
Christie Fox replied to: Neeru
post - 28 Dec, 2009
post - 28 Dec, 2009
17: This is just a glimpse of the future. I
personally do not believe BPO needs to get
out of India because of the "mess", but in a
booming global economy where more and more
people are using diversified products and
services, customer support will be required
and by the rule of business life-cycle,
clients will have to look for more places to
operate from. That does not mean the industry
will have to die from this country. The
overall population of Philippines is less
than 25% of the working population in India.
So, in future when Philippines get saturated
with BPO jobs the clients will have to think
other options also.
Clients have not considered China yet, just because of their poor English. If even 10% of entire Chinese working population, in mainland China, gets well versed with English, Indian IT & BPO industry will have to die out of hunger. As both of these industries are Service oriented and obviously quality bound but not bound to international boundaries. Technically, Chinese are much more advanced in Softwares, they are really hard working, no need to discuss about politics etc. So, they certainly have better work culture. My present company has lost more than 30% jobs in India to Chinese.
So scared from Filipino or Malaysians? Must stop now. Indians working in IT & BPO in India must be prepared for bigger international competition.
This is the right time to revise our work culture. Or else the same cycle which cost millions of jobs by Americans, English, Australian & Europeans in IT & BPO, will cost us too.
Clients have not considered China yet, just because of their poor English. If even 10% of entire Chinese working population, in mainland China, gets well versed with English, Indian IT & BPO industry will have to die out of hunger. As both of these industries are Service oriented and obviously quality bound but not bound to international boundaries. Technically, Chinese are much more advanced in Softwares, they are really hard working, no need to discuss about politics etc. So, they certainly have better work culture. My present company has lost more than 30% jobs in India to Chinese.
So scared from Filipino or Malaysians? Must stop now. Indians working in IT & BPO in India must be prepared for bigger international competition.
This is the right time to revise our work culture. Or else the same cycle which cost millions of jobs by Americans, English, Australian & Europeans in IT & BPO, will cost us too.
Posted by: Sky_Is_The_Limit - 28 Dec, 2009
18:will they ever wake up...?
keymaker replied to: Sky_Is_The_Limit
post - 28 Dec, 2009
post - 28 Dec, 2009
19: If not, the future of IT & BPO with
international clients is dark....
Sky_Is_The_Limit replied to: keymaker
post - 28 Dec, 2009
post - 28 Dec, 2009
20: Mr. Bhasin is right. Next will be IT
Services of Application Management which will
move to Philipines and Malaysia. Indians are
useless bunch of people and a uncivilsed
society. Indians will be left more and more
"hungry" for DAILY FOOD very soon. IT is
exiting India, soon it will be automobiles
which will go out after selling millions of
cars to ELIGIBLE people. God help me and my
family to get out of this mess called India
and settle in Developed country or
philipines. I just want to dump the Indian
passport FOREVER.
Posted by: MUMBAIKAR - 28 Dec, 2009
21:when a ship sinks , rats are the first to
jump into the sea ..
boy .. i understand that our situation needs to be improved ..
but who will improve it ? we all, and you are one of us, we all have to put just one step ahead, and when millions like us, do the same, a great distance will be travelled ..
remember, the cultural calculations are never 1+1= 2, rather 1+1 = 11. a little support and help to our country form your end, will make difference .... please think in this direction also
boy .. i understand that our situation needs to be improved ..
but who will improve it ? we all, and you are one of us, we all have to put just one step ahead, and when millions like us, do the same, a great distance will be travelled ..
remember, the cultural calculations are never 1+1= 2, rather 1+1 = 11. a little support and help to our country form your end, will make difference .... please think in this direction also
alok replied to: MUMBAIKAR
post - 02 Jan, 2010
post - 02 Jan, 2010
22:Mr Mumbaikar,
Mind your words before talking aything against India. go to some slums in mumbai and just spend some days there. You dont find people like you even there. I pray god to just kick this mumbaikar out of this country as soon as possible. As far as automotive industries are concerned, this idiot is absolutely an illiterate. Please never comment some unwanted things here. Speak something about cycles rather than thinking too big. doesn't suit for your cheap character.
Mind your words before talking aything against India. go to some slums in mumbai and just spend some days there. You dont find people like you even there. I pray god to just kick this mumbaikar out of this country as soon as possible. As far as automotive industries are concerned, this idiot is absolutely an illiterate. Please never comment some unwanted things here. Speak something about cycles rather than thinking too big. doesn't suit for your cheap character.
savan replied to: MUMBAIKAR
post - 29 Dec, 2009
post - 29 Dec, 2009
23:Give us a little time to rebuild, then you
can move if you want to.
Christie Fox replied to: MUMBAIKAR
post - 28 Dec, 2009
post - 28 Dec, 2009
24:This is the real face of a Mumbaikar who
called themselves marathi manush (the people
of Mr.Raj Takhery )
diya replied to: MUMBAIKAR
post - 28 Dec, 2009
post - 28 Dec, 2009
25: This MUMBAIKAR canot be a marathi, I am 100%
sure he belongs to the group of people who
divided the country and still lives as a
parasite here
MUMBAIKAR replied to: diya
post - 28 Dec, 2009
post - 28 Dec, 2009
26:I agree with you. But our current plight is
because of people like you, running away from
problems all the time. hiding in a cosy
corner instead of facing the flak. The world
lives on the blood of the courageous where in
it's dark corners cowards like you hide.. go
tremble somewhere else , BTW i think u r a
paki trying to act indian. No son born to
proper parents would speak like this... Gud
luck in manila the heaven for western
pedophiles...
keymaker replied to: MUMBAIKAR
post - 28 Dec, 2009
post - 28 Dec, 2009
27: Please think... don't react defensively. The
message is that Indians (like everyone else)
have significant potential for
self-improvement in the area of skill,
infrastructure and operational set up. This
will have positive effects not only for our
competitiveness in the BPO sector, but in
every aspect of country's life. Big
businesses do not have any nationality. They
will locate where it makes sense for them.
This is a balance of many factors including
cost, ease of doing business, being close to
the customers, good infrastructure
(transportation, schools etc), availability
of talent, political stabiiity etc.... Let us
not give up our competitive advantage. A
country requires all kinds of jobs to cater
to a wide range of skill levels available in
the work-force. Else you get unrest.
Posted by: mks - 28 Dec, 2009
28:I would agree with this report. I manage
processes in India & Philipllines.
Filipino's certainly have an advantage in the
Accent. So, they are good at Customer service
jobs. However, if you want to do Tech Support
or Back office work...India is still the
place.
Jaison replied to: mks
post - 28 Dec, 2009
post - 28 Dec, 2009
29:
"The caliber of English is better and companies don't have to put up with the mess (that exists in India)". He’s hit the nail on the head.
For starters, just read the calibre of English you find in the posts on this website. The grammar sucks and the errors in spelling are almost criminal. Indian-English sucks. Period. And the reason for that is correct English is no longer the medium of instruction in India, except for some private schools. All English speaking teachers, missionaries and priests were asked to leave "our bharat" and hand over the responsibility of teaching good English to teachers who are prone to speak and write in translated English.
Every word in any language is a concept, except for proper nouns and that is why a language, any language, is so precise. One cannot substitute a concept in one language for another, especially in English and expect to convey the original meaning.
I deal with people from the Philippines. And they are not "Gorra", they are of Polynesian descent. And their English IS much better.
If you want the calibre of English to improve in India, bring back the teachers.
"The caliber of English is better and companies don't have to put up with the mess (that exists in India)". He’s hit the nail on the head.
For starters, just read the calibre of English you find in the posts on this website. The grammar sucks and the errors in spelling are almost criminal. Indian-English sucks. Period. And the reason for that is correct English is no longer the medium of instruction in India, except for some private schools. All English speaking teachers, missionaries and priests were asked to leave "our bharat" and hand over the responsibility of teaching good English to teachers who are prone to speak and write in translated English.
Every word in any language is a concept, except for proper nouns and that is why a language, any language, is so precise. One cannot substitute a concept in one language for another, especially in English and expect to convey the original meaning.
I deal with people from the Philippines. And they are not "Gorra", they are of Polynesian descent. And their English IS much better.
If you want the calibre of English to improve in India, bring back the teachers.
Posted by: Anonumous - 28 Dec, 2009
30:Even an beggar in UK/US speaks good english.
If you get my point, you would understand
that language doesn't matter.
Take Japan for instance, they seldom speak good english, still they are the second largest economy, selling their goods throughout the world.
If Philippines is stealing our BPO jobs, then let us mature out from these "Service" jobs and create something new.
I think China's model is better in being world's factory.
Take Japan for instance, they seldom speak good english, still they are the second largest economy, selling their goods throughout the world.
If Philippines is stealing our BPO jobs, then let us mature out from these "Service" jobs and create something new.
I think China's model is better in being world's factory.
Anish replied to: Anonumous
post - 29 Dec, 2009
post - 29 Dec, 2009
31:their English might be good but their
attitude (from my being on the phone with
them) suks. I've gotten hung up on more
times than I want to count.
Christie Fox replied to: Anonumous
post - 28 Dec, 2009
post - 28 Dec, 2009
32:dear ,
with whom have you interacted to form such a skewed opinion / what makes you think that Indians write in translated english! many of the acclaimed fiction writers who have won booker prize etc are Indian who reside in India ! The BPO staff are not very qualified graduates , if they were why would they join a mundane BPO job ? on other hand India is a country where only about 5% would read and converse in English of which about 2% would be proficient , which makes the number of proficient to about 26 million , what is the population of Philippines by your estimate ? It is always good to have a balanced view !
with whom have you interacted to form such a skewed opinion / what makes you think that Indians write in translated english! many of the acclaimed fiction writers who have won booker prize etc are Indian who reside in India ! The BPO staff are not very qualified graduates , if they were why would they join a mundane BPO job ? on other hand India is a country where only about 5% would read and converse in English of which about 2% would be proficient , which makes the number of proficient to about 26 million , what is the population of Philippines by your estimate ? It is always good to have a balanced view !
nath replied to: Anonumous
post - 28 Dec, 2009
post - 28 Dec, 2009
33:If not for the Internet your ignorance would
never have been exposed
Joe Brodway replied to: Anonumous
post - 28 Dec, 2009
post - 28 Dec, 2009
34:The missionaries, priests and teachers came
here to preach christianity, not to teach us
English, it's very funny that you want them
to come back
Sitaram replied to: Anonumous
post - 28 Dec, 2009
post - 28 Dec, 2009
35: They might have come to preach, but they did
teach us a whole world of other things and
made us better people. And about bringing
them back... tats nt required, bt a massive
change in the education system is definitely
required.
A survey by NASSCOM says only 25% of tech graduates are qualified to get a job (be it any discipline) & 53% of the employed are under employed (less than 75,000/annum). It also points points out lack of fluency in Eng, inability to give a oral presentation & inability to work in a team as reasons for this.
On the out set it looks as if this problem could be sorted out at ease, however in reality it can only happen if the Govt. brings in more stringent rules & regulation for school/college licence and a minimum competency standard should be fixed for all teaching staffs.
This way we can at least make sure our work force has better standards.
A survey by NASSCOM says only 25% of tech graduates are qualified to get a job (be it any discipline) & 53% of the employed are under employed (less than 75,000/annum). It also points points out lack of fluency in Eng, inability to give a oral presentation & inability to work in a team as reasons for this.
On the out set it looks as if this problem could be sorted out at ease, however in reality it can only happen if the Govt. brings in more stringent rules & regulation for school/college licence and a minimum competency standard should be fixed for all teaching staffs.
This way we can at least make sure our work force has better standards.
Cax replied to: Sitaram
post - 30 Dec, 2009
post - 30 Dec, 2009
36: I agree with the observation that
Philippines' affinity to U.S. culture and
english-speaking skills are a plus factor for
them. There is no point in fuming over this
situation and cursing them. Indians must
accept and move on. There are so many other
things that we are good at.
Posted by: Raj - 28 Dec, 2009
37:Well said Raj.
Jaru replied to: Raj
post - 19 Apr, 2010
post - 19 Apr, 2010
38: I dis agree with you. Now I am working in
Abudhabi, Previously i worked Saudi Arabia
along with Philippines. thier english is
worse compare to indians. Other reasons
involves.I connot write here
openly......their cultute is worst than
europions...they can do anything except job
also. and they are GORRA THATS ADVANTAGE FOR
THEM. dO YOU KNOW mOST OF THE PHILLIPPINES
ARE sINGLE MOM.....SO.....CAN you IMMAGINE
...their culture. Not all but most of the.
Posted by: chinni - 28 Dec, 2009
39:What language is this?
jaru replied to: chinni
post - 09 Jan, 2010
post - 09 Jan, 2010
40:I am a Filipino and I find your post with
your grammar as so funny.
Oh wait, you're serious!
Oh wait, you're serious!
FlipSide replied to: chinni
post - 28 Dec, 2009
post - 28 Dec, 2009
41: have you noticed my post? Filipino attitude
suks on BPO. And I'm an American in America
so I know. This article is about BPO and not
to cut down the grammar. See, I proved my
point.
Christie Fox replied to: FlipSide
post - 28 Dec, 2009
post - 28 Dec, 2009
42: Where's your point?
jojo replied to: Christie Fox
post - 09 Jan, 2010
post - 09 Jan, 2010
43: So why are your fellow americans trooping to
the Philippines instead of India?
omar replied to: Christie Fox
post - 09 Jan, 2010
post - 09 Jan, 2010
44: In fact, American companies are leaving the
US for India, the Philippines, and others
because American bpo agents suck and are
intellectually inferior.
omar replied to: omar
post - 09 Jan, 2010
post - 09 Jan, 2010
45:OMG. Your English is so good.
Sarla replied to: chinni
post - 28 Dec, 2009
post - 28 Dec, 2009
46: ya... ha ha.. he is so exited...
Maegsh replied to: Sarla
post - 28 Dec, 2009
post - 28 Dec, 2009
47: Excuse me, Ms. American from America. I
didn't know that grammar is not important in
BPO.
FlipSide replied to: Christie Fox
post - 29 Dec, 2009
post - 29 Dec, 2009
48: it's called chat lingo you moronic malodorous
monkey .
keymaker replied to: Maegsh
post - 28 Dec, 2009
post - 28 Dec, 2009
49: Ah ok, so is that the language morons are
using in chatting?
moron replied to: keymaker
post - 09 Jan, 2010
post - 09 Jan, 2010
50: Indians surely are known for their
Intelligence when it comes to IT, Finance,
Medcine, Engineering & All Other Measured
Up Professions. Joining BPO Sector Is always
a Choice When any Professional Doesnt get Job
Either from University Placement or due to
other reasons. These Fresh Students have no
other choice to Start their Career as a
customer Support Agent until they Get Job in
their Respective Field. Middle of the thing
is no educated Person would Work For Long
until he gets a Move To Join his Actual Field
or Destination. BPO Job is same like Driving
a Truck in US/Uk/Aussie as you can say no
education is required in both of the fields
because driving need driving skills and BPO
needs english Skills. No professional will do
thesejobs forever if he has other options
Phillipnes is Country Where People Come From Secretarial Skills and Enjoy Work Related to Arts Background. Under no Condition Phillipne People are Far Better in Voice Skills and if we compare the Cost its almost same for BPO Business in india or Phils. Few Years ago GE(General Electric) Outsourced its call center to India and Found many Un-satisfactory Results from Customers. GE had to Immediately Shift its Call Center to Phillipines and its Working Fine there until now.
I beleive MNC is always Concerned about two things Quality and Cost If u get Both things Together they dont care its india or Phillipnes they just switch and Stick with Better Option to retain their Customers.
For Sure BPO Industry soon Will be Shut Down in India Or These BPO Giants having their business in India will start their Subsidiary in Phillipines Eventually leaving no BPO Jobs in india.
Professionals in india dont have to Worry as india is Widely Growing in other Sectors and lot of Opeertunities exist however People who just think BPO as their life time career are in big risk and will soon realize the consequences as thier work experince will also not be counted anywhere in other sectors because a BPO Job is just about speaking english with a twisted tongue.
Phillipnes is Country Where People Come From Secretarial Skills and Enjoy Work Related to Arts Background. Under no Condition Phillipne People are Far Better in Voice Skills and if we compare the Cost its almost same for BPO Business in india or Phils. Few Years ago GE(General Electric) Outsourced its call center to India and Found many Un-satisfactory Results from Customers. GE had to Immediately Shift its Call Center to Phillipines and its Working Fine there until now.
I beleive MNC is always Concerned about two things Quality and Cost If u get Both things Together they dont care its india or Phillipnes they just switch and Stick with Better Option to retain their Customers.
For Sure BPO Industry soon Will be Shut Down in India Or These BPO Giants having their business in India will start their Subsidiary in Phillipines Eventually leaving no BPO Jobs in india.
Professionals in india dont have to Worry as india is Widely Growing in other Sectors and lot of Opeertunities exist however People who just think BPO as their life time career are in big risk and will soon realize the consequences as thier work experince will also not be counted anywhere in other sectors because a BPO Job is just about speaking english with a twisted tongue.
Posted by: Singh_Consultant - 28 Dec, 2009
51:"Indians surely are known for their
Intelligence when it comes to IT, Finance,
Medcine, Engineering & All Other Measured
Up Professions"
Yes. I agree on this. Indians are known for their skills and being dirty. :)
A testament to their good engineering skills is the bridge that recently collapsed. And in terms of medicine, I wonder why Indian medical doctors can not educate the people that peeing, defacating, taking a bath and drinking on the same source of water is dangerous to the health.
Yes. I agree on this. Indians are known for their skills and being dirty. :)
A testament to their good engineering skills is the bridge that recently collapsed. And in terms of medicine, I wonder why Indian medical doctors can not educate the people that peeing, defacating, taking a bath and drinking on the same source of water is dangerous to the health.
Avatar replied to: Singh_Consultant
post - 07 Oct, 2010
post - 07 Oct, 2010
52:"Phillipnes is Country Where People Come From
Secretarial Skills and Enjoy Work Related to
Arts Background."
I do not know what that means "people come from secretarial skills"!
I do not know what that means "people come from secretarial skills"!
FlipSide replied to: Singh_Consultant
post - 14 Jan, 2010
post - 14 Jan, 2010
53: i knew it india sux..lived for 2 years in
gurgaon I know it well...just because of
crappy politics. I want to get rid of this
place asap.
Posted by: abk - 28 Dec, 2009
54:Hi abk, please leave our country and go back
to the country you came from as India is for
Indians from different regions of India and
not neighbouring countries of India. We
respect people of different cultures but not
at the cost of ours. We were good, are good
and will always be good...........its only
the attitudes that change. One should have
the right attitude and should know where to
use it.
An INDIAN replied to: abk
post - 16 May, 2011
post - 16 May, 2011
55:well my fren... y don u gt de heck out of our
country, nd wrk in a country where
politicians r good (i assume tat country
could b in MARS)... Gud luck finding it :)
Cax replied to: abk
post - 30 Dec, 2009
post - 30 Dec, 2009
56:Please getout of India...
Are you still in India?
Are you still in India?
sekhar replied to: abk
post - 29 Dec, 2009
post - 29 Dec, 2009
57:Get lost from India ASAP and search for a job
somewhere in philliphines or Pakistan. I
interact with philliphines people on phone
and their english is really bad with a bad
accent.
MKR replied to: abk
post - 28 Dec, 2009
post - 28 Dec, 2009
58:Why dont you submit your passport (if you
have one) relenquish your indian citizenship
(if you are one) and pls leave the country to
some better place you would love to be in.
Super dude replied to: abk
post - 28 Dec, 2009
post - 28 Dec, 2009
59: I WOULD SAY GOOD RIDDANCE.. THESE BPOS ARE
DESTROYING OUR CULTURE AND SOCIETY AND SOONER
THEY GET OUT THE BETTER FOR OUR NATION...
MONEY IS AFTER ALL NOT EVERYTHING..
Posted by: shiva - 28 Dec, 2009
60: my name is chanchal singh shahi
Posted by: chanchal - 28 Dec, 2009
61: If Mr. Pramod Bhasin is so concerned about
the so called 'mess' here, I wonder what is
he doing working in a country like India. Its
a shame that he uses such words for the
business environment here when he himself has
made millions from this industry.
Posted by: Ashok Pradhan - 28 Dec, 2009
62:True!beside that he is just promoting
Philippine because he has to pay less to the
employees over there and cost of operation
would be less.when situation in India get
better(which is mess according to him), then
he would do a flip flop.
Javed replied to: Ashok Pradhan
post - 28 Dec, 2009
post - 28 Dec, 2009
63: you are right ! but i feel, we should look at
ourselves rather than checking out what
others are saying .
recently i have started my own business setup, and it really hurts if you find that your own country men , who creates huge problems to your growth, and today, you cannot just earn and live in the business world, you have to compete with all the frogs out there, who might be less capable, but due to support from their society, they beat you right up on your nose when it comes to business.
when he says mess, though it feels bad, but i accept, its like this, our own people create unnecessary issues that waste your time and mood and feeling goes rotten, thats a fact, any business owner , who of course does not use corrupt means to move ahead, will share the same history out here, boss, i also love my country, but we should not ignore our negative qualities, if these are there, these are there, saying no does not help, what helps is accepting and then improving on it , else, we will keep shouting our praise, and others who are really not so good , will keep on improving and one day, we will feel that we have just last the valuable time
recently i have started my own business setup, and it really hurts if you find that your own country men , who creates huge problems to your growth, and today, you cannot just earn and live in the business world, you have to compete with all the frogs out there, who might be less capable, but due to support from their society, they beat you right up on your nose when it comes to business.
when he says mess, though it feels bad, but i accept, its like this, our own people create unnecessary issues that waste your time and mood and feeling goes rotten, thats a fact, any business owner , who of course does not use corrupt means to move ahead, will share the same history out here, boss, i also love my country, but we should not ignore our negative qualities, if these are there, these are there, saying no does not help, what helps is accepting and then improving on it , else, we will keep shouting our praise, and others who are really not so good , will keep on improving and one day, we will feel that we have just last the valuable time
alok replied to: Javed
post - 02 Jan, 2010
post - 02 Jan, 2010
64: It is called Life cycle which is basically
for products not for service hence the moment
a service is mass commercialized and focussed
as a Product with packages / schemes the
model follows the following stages consisting
of 1.Introduction, 2. Growth, 3. Maturity, 4.
Decline. Remember Work is God n Health is
Wealth Solution is to crate an everlasting
Relationship by gaining Trust and
Customization as per the clients special
requirements.
Posted by: Gods must be crazy - 28 Dec, 2009
65:no, god is really heavy
saka replied to: Gods must be crazy
post - 28 Dec, 2009
post - 28 Dec, 2009
66: India is a "daraty cuntry", daraty ok. It
dosent think about overall development in
various field.
The reason it shows interest in IT & ITES is because the amt of revenue it gets in return.Very
easily the foreign countries shell out their $'rs, easy money for a lazy country.
So many candidates graduate in various dicipline, but after their graduation their first thought
is B P O because there isnt opportunity in the subject they have graduated.
Once upon a time.
There was a huge croude in front of "Embloyment opis".
Then
Then there was a huge croude in front of job fair
only going there to register and waiting 4 years
Then now IT & BPO
only going there to register and only few in thousands make it.
Nandan Nilekani,Azim Premji,Narayana Murthy they were all counted for their achivements.Who is achiving and who is getting the name.
are they all flicking now.Can they all perform now. Its all the working force that makes the atchivements.These fellows sit and make shit.
for all those idots in IT and ITES,
U people are mouthless bastards,Shameless creatures.
You dont standup and talk when there is a need for yourself.
you all work like pigs and slaves when you are asked to.
12hrs,13hrs,15hrs,dirty shift timings no week end leaves, sure name,no experiance, on future , nothing.
There are demands when they are needed to be made,
like fools you behave.
These companies are thriving with beggars like you fools.
you all node you heads to what ever the so called HR bastards preach, another
useless creatures evolved on earth, blody cunts.
Learn from the labourers and other workers unions what they do when they
need to place a demand.
Because you flocks shut your mouth and dont make demands the same principle
is followed other public sectors that is making life difficult to others. Dirty corporate setups.
with the introduction of IT and ITES sector, you people have contributed only boosting the cost of living.
This has led to economic imbalance on the whole population.
The indian govt is shielding behind these industries in the name of job opportunity, economic growth, only for
the govt and political bastards not for the common people.
Its better not to have these kind of (IT and ITES) work sectors rather than spreading wrong examples to other public
sectors.
You people become branded fools.
Try to think differently .
The reason it shows interest in IT & ITES is because the amt of revenue it gets in return.Very
easily the foreign countries shell out their $'rs, easy money for a lazy country.
So many candidates graduate in various dicipline, but after their graduation their first thought
is B P O because there isnt opportunity in the subject they have graduated.
Once upon a time.
There was a huge croude in front of "Embloyment opis".
Then
Then there was a huge croude in front of job fair
only going there to register and waiting 4 years
Then now IT & BPO
only going there to register and only few in thousands make it.
Nandan Nilekani,Azim Premji,Narayana Murthy they were all counted for their achivements.Who is achiving and who is getting the name.
are they all flicking now.Can they all perform now. Its all the working force that makes the atchivements.These fellows sit and make shit.
for all those idots in IT and ITES,
U people are mouthless bastards,Shameless creatures.
You dont standup and talk when there is a need for yourself.
you all work like pigs and slaves when you are asked to.
12hrs,13hrs,15hrs,dirty shift timings no week end leaves, sure name,no experiance, on future , nothing.
There are demands when they are needed to be made,
like fools you behave.
These companies are thriving with beggars like you fools.
you all node you heads to what ever the so called HR bastards preach, another
useless creatures evolved on earth, blody cunts.
Learn from the labourers and other workers unions what they do when they
need to place a demand.
Because you flocks shut your mouth and dont make demands the same principle
is followed other public sectors that is making life difficult to others. Dirty corporate setups.
with the introduction of IT and ITES sector, you people have contributed only boosting the cost of living.
This has led to economic imbalance on the whole population.
The indian govt is shielding behind these industries in the name of job opportunity, economic growth, only for
the govt and political bastards not for the common people.
Its better not to have these kind of (IT and ITES) work sectors rather than spreading wrong examples to other public
sectors.
You people become branded fools.
Try to think differently .
Posted by: anonymous - 28 Dec, 2009
67:first make gurgon better then talk
ask replied to: anonymous
post - 28 Dec, 2009
post - 28 Dec, 2009
68: Hi,
This is Ramakrishna from India.i am happy to say this moment.i am looking for a suitable job.there is any requirement inform me.
Regards
Ramakrishna Devathi
This is Ramakrishna from India.i am happy to say this moment.i am looking for a suitable job.there is any requirement inform me.
Regards
Ramakrishna Devathi
Posted by: Ramakrishna - 28 Dec, 2009
69: India is emerging is almost developed
country, where the cost of living is
increasing and indirectly becoming
expensive.
where as the other eastern country has got much better scope to our like jobs - therefore, we have to check Vietnam, Philippine, Sri Lanka, Malaysia and Indonesia to keep ourself abreast.
where as the other eastern country has got much better scope to our like jobs - therefore, we have to check Vietnam, Philippine, Sri Lanka, Malaysia and Indonesia to keep ourself abreast.
Posted by: uppukar - 28 Dec, 2009
70:for india future is great
balia replied to: uppukar
post - 28 Dec, 2009
post - 28 Dec, 2009
71: This is the best time to prove our self that
we are the best than any body else
Posted by: Jit - 28 Dec, 2009
72: Lakshmi mam, I don have job, could you pls
help me to get a job.
Posted by: ish - 27 Dec, 2009
73:sure,give me u r biodata i will try.
address - apply@yahoo.com
address - apply@yahoo.com
depu replied to: ish
post - 28 Dec, 2009
post - 28 Dec, 2009
74:Are u a person only capable of working in BPO
centre... if so not... u have huge number of
opportunity to get a good job...in India.
Lakshmi replied to: ish
post - 28 Dec, 2009
post - 28 Dec, 2009
75: This is the time to boost up our energies we
have to provide more efficient and accurate
type of information to our clients.. We toook
this as a granted that's the reason we are
loosing confidence.. Yes that's true that
Philippines are good but we can provide
better services.. Nobody is best yet...
Posted by: Pardeep - 27 Dec, 2009
76: M worried about the people who are working in
Indian callcenters now like me... Whats the
future goin to be...
Posted by: Raj - 27 Dec, 2009
77:Hey need not worry, the complete industry
couldnot be shifted to Phillipines, thye have
different political structure compared of us.
Only the advantages are mentioned in the
above passage, we cannot say Phillipines will
take all the jobs of Indian BPO industry.
Most often companies prefer Indians rather
other because of the hard work and extra time
we work. That is not possible in Philipines.
Only accent is the only problem for us and
advantage they have. The cost of labour is
less there but the work timings are very
strict, they wont work like Indians. So still
we are the leaders and we will be...
Anbu replied to: Raj
post - 28 Dec, 2009
post - 28 Dec, 2009
78: Yes Raj, you are right. One thing I am
disagree with you is accent of Phillipine
people,it is not so good as it is statd
above.Actually I am in Dubai alongwith the
Phillipine couligues, most of them cannot
talk perfect english.Only thing jobs are
going there because of there similarity of
culture with Europians (which is very worst-
worst than animals).and as they presented
themselves in front of these GORI CHAMADI.
Pramod replied to: Anbu
post - 28 Dec, 2009
post - 28 Dec, 2009
79:Do not worry buddy its the time to prove
yourself everybody wants a better service..
Cant think that someone else is good or bad
just focus on your skills and provide your
best service..
Deep replied to: Raj
post - 27 Dec, 2009
post - 27 Dec, 2009
80: This is a wakeup call to the Indian BPO
Industry, we could definetly do with some
healthy competition to improve our quality
and deliverability.
Shravanth replied to: Deep
post - 28 Dec, 2009
post - 28 Dec, 2009
81: Why u ask such question? dont know \"Survival
of the fittest\" thats what u can see here...
ish
Posted by: Lakshmi - 27 Dec, 2009
82:Its not about survival of fittest.
Business location is shifting not the manpower.
Business location is shifting not the manpower.
Dharmendra replied to: Lakshmi
post - 27 Dec, 2009
post - 27 Dec, 2009
83: I am saying about management not the manpower
Lakshmi replied to: Dharmendra
post - 28 Dec, 2009
post - 28 Dec, 2009
84: philippines is better
Posted by: sum - 27 Dec, 2009
85: Hello Aysha, Are you from Philippines?
Posted by: ish - 27 Dec, 2009
86:Hello Ish, yes i am from Philippines
aysha replied to: ish
post - 27 Dec, 2009
post - 27 Dec, 2009
87: Philippines is a better place for
'voice-related' work.
Posted by: aysha - 27 Dec, 2009
88:Give me your photo, I have girl friends in
Dubai, they are from Philippines. I never
seen Aysha name in philipine group.
3idiots replied to: aysha
post - 28 Dec, 2009
post - 28 Dec, 2009
89:Indians surely are known for their
Intelligence when it comes to IT, Finance,
Medcine, Engineering & All Other Measured
Up Professions. Joining BPO Sector Is always
a Choice When any Professional Doesnt get Job
Either from University Placement or due to
other reasons. These Fresh Students have no
other choice to Start their Career as a
customer Support Agent until they Get Job in
their Respective Field. Middle of the thing
is no educated Person would Work For Long
until he gets a Move To Join his Actual Field
or Destination. BPO Job is same like Driving
a Truck in US/Uk/Aussie as you can say no
education is required in both of the fields
because driving need driving skills and BPO
needs english Skills. No professional will do
thesejobs forever if he has other options
Phillipnes is Country Where People Come From Secretarial Skills and Enjoy Work Related to Arts Background. Under no Condition Phillipne People are Far Better in Voice Skills and if we compare the Cost its almost same for BPO Business in india or Phils. Few Years ago GE(General Electric) Outsourced its call center to India and Found many Un-satisfactory Results from Customers. GE had to Immediately Shift its Call Center to Phillipines and its Working Fine there until now.
I beleive MNC is always Concerned about two things Quality and Cost If u get Both things Together they dont care its india or Phillipnes they just switch and Stick with Better Option to retain their Customers.
For Sure BPO Industry soon Will be Shut Down in India Or These BPO Giants having their business in India will start their Subsidiary in Phillipines Eventually leaving no BPO Jobs in india.
Professionals in india dont have to Worry as india is Widely Growing in other Sectors and lot of Opeertunities exist however People who just think BPO as their life time career are in big risk and will soon realize the consequences as thier work experince will also not be counted anywhere in other sectors because a BPO Job is just about speaking english with a twisted tongue.
Phillipnes is Country Where People Come From Secretarial Skills and Enjoy Work Related to Arts Background. Under no Condition Phillipne People are Far Better in Voice Skills and if we compare the Cost its almost same for BPO Business in india or Phils. Few Years ago GE(General Electric) Outsourced its call center to India and Found many Un-satisfactory Results from Customers. GE had to Immediately Shift its Call Center to Phillipines and its Working Fine there until now.
I beleive MNC is always Concerned about two things Quality and Cost If u get Both things Together they dont care its india or Phillipnes they just switch and Stick with Better Option to retain their Customers.
For Sure BPO Industry soon Will be Shut Down in India Or These BPO Giants having their business in India will start their Subsidiary in Phillipines Eventually leaving no BPO Jobs in india.
Professionals in india dont have to Worry as india is Widely Growing in other Sectors and lot of Opeertunities exist however People who just think BPO as their life time career are in big risk and will soon realize the consequences as thier work experince will also not be counted anywhere in other sectors because a BPO Job is just about speaking english with a twisted tongue.
Singh_Consultant replied to: aysha
post - 28 Dec, 2009
post - 28 Dec, 2009
90: I am pretty glad that the BPO proliferation
is winding down. Its been high time that
India moved away from service sector, start
using brains and get into R&D and product
development
There should be good growth in other core areas such as agriculture, construction, skilled labour etc. These areas need to be attractive and encourage people to take it up as a matter of their interest, temperament and choice - rather than "this job pays you more. you just need to speak a differnt acccent"
The 'BPO culture' has really spoilt a lot of young people who end up virtually 'skill-less'. ( I dont consider speaking a foreign accent as a very transfferable skill)
But yeah, this transition with the inevitable job losses is going to hurt a lil bit.
There should be good growth in other core areas such as agriculture, construction, skilled labour etc. These areas need to be attractive and encourage people to take it up as a matter of their interest, temperament and choice - rather than "this job pays you more. you just need to speak a differnt acccent"
The 'BPO culture' has really spoilt a lot of young people who end up virtually 'skill-less'. ( I dont consider speaking a foreign accent as a very transfferable skill)
But yeah, this transition with the inevitable job losses is going to hurt a lil bit.
Arjun replied to: Singh_Consultant
post - 28 Dec, 2009
post - 28 Dec, 2009
91: I completely agree with Arjun. There are huge
opportunities in other sectors in India that
needs to exploited.
Anish replied to: Arjun
post - 29 Dec, 2009
post - 29 Dec, 2009
92: completely agree BPO is a brain drain
industry killing innovativeness and
entrepreneurship of youths . The country will
move by leaps and bounds even without the BPO
industry .
nitesh replied to: Arjun
post - 28 Dec, 2009
post - 28 Dec, 2009
93: adding on,
I have nothing against folk working in BPO. but the numbers is what worries me. hundreds of thousands specializing in a skill of 'accent' and services which cannot be transffered to some other kind of work domestically would be a cause of concern.
This might cause a bad demand-supply pattern, where the work culture also takes a hit due to excessive competition for limited resources
I have nothing against folk working in BPO. but the numbers is what worries me. hundreds of thousands specializing in a skill of 'accent' and services which cannot be transffered to some other kind of work domestically would be a cause of concern.
This might cause a bad demand-supply pattern, where the work culture also takes a hit due to excessive competition for limited resources
Arjun replied to: Arjun
post - 28 Dec, 2009
post - 28 Dec, 2009
94: Mr Basin is a big big big hole you know what
i mean ask him to keep his this shut
hari replied to: Arjun
post - 28 Dec, 2009
post - 28 Dec, 2009
95:Mr. Bhasin is right. Next will be IT
Services of Application Management which will
move to Philipines and Malaysia. Indians are
useless bunch of people and a uncivilsed
society. Indians will be left more and more
"hungry" for DAILY FOOD very soon. IT is
exiting India, soon it will be automobiles
which will go out after selling millions of
cars to ELIGIBLE people. God help me and my
family to get out of this mess called India
and settle in Developed country or
philipines. I just want to dump the Indian
passport FOREVER.
MUMBAIKAR replied to: hari
post - 28 Dec, 2009
post - 28 Dec, 2009
96:
Mr Mumbaikar or watever,
Mind your words before talking aything against India. go to some slums in mumbai and just spend some days there. You dont find people like you even there. I pray god to just kick this mumbaikar out of this country as soon as possible. As far as automotive industries are concerned, this idiot is absolutely an illiterate. Please never comment some unwanted things here. Speak something about cycles rather than thinking too big. doesn't suit for your cheap character.
Mr Mumbaikar or watever,
Mind your words before talking aything against India. go to some slums in mumbai and just spend some days there. You dont find people like you even there. I pray god to just kick this mumbaikar out of this country as soon as possible. As far as automotive industries are concerned, this idiot is absolutely an illiterate. Please never comment some unwanted things here. Speak something about cycles rather than thinking too big. doesn't suit for your cheap character.
savan replied to: MUMBAIKAR
post - 29 Dec, 2009
post - 29 Dec, 2009
97: Mumbaikar, get-out of INDIA. We dont want
fools, idiots. India is always been Great.
The Oldest greatest civilizations in earth.
India is the fewest of the countries which never invaded on any country in spite of having power. It is having a never-ending pool of resources.
We keep evolving and nourishing the world.
India is the fewest of the countries which never invaded on any country in spite of having power. It is having a never-ending pool of resources.
We keep evolving and nourishing the world.
Vasudev replied to: MUMBAIKAR
post - 29 Dec, 2009
post - 29 Dec, 2009
98: Mr Mumbaikar,you call yourself a "MUMBAIKAR"
& yet you are insulting this great city
& country of ours.You people are only
meant to change the names of
villages,towns,cities etc.,you cannot do
anything profitable for this great city &
country of ours.You are an
uneducated,illiterate,uncouth,adulterated son
of a bitch from some remote,backward village
come to this great city of ours to make lots
of ill-gotten wealth by entering into
politics or some other dirty profession where
you cannot do anything that improves this
great city or do anything for its poor &
unemployed people,let alone do anything
profitable for your own disgusting self.So
before you talk or blog about this great city
& country of ours,go & get
educated,go back to school,go get a decent
job,do something for this great city of
ours,if not for your disgusting self because
you are full of shit,you illiterate
bastard.Or better still go back to your
village & improve its condition Or better
still leave INDIA & live in Pakistan or
Bangladesh because there they will screw your
ass so bad that you will forget going to the
loo before you shit from your dirty,stinking
mouth.LONG LIVE INDIA,LONG LIVE BOMBAY.JAI
HIND,JAI MAHARASHTRA.
PROUD TO BE AN INDIAN replied to: Vasudev
post - 29 Dec, 2009
post - 29 Dec, 2009
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