ITpreneurs unveils ITIL v3 Expert Program
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Bangalore: ITpreneurs, a global provider of IT Service Management (ITSM) and IT governance training solutions, has launched its ITIL Expert Program in India. This fully accredited program (by EXIN/LCS) aims to help learners achieve the ITIL Expert Level through a mix of instructor-led interactive teaching and self-paced e-learning. ITpreneurs' ITIL Expert Program combines all ITIL v3 Capability or Lifecycle Intermediate courses and Managing Across the Lifecycle (MALC) in one integrated program. It equips learners with the tools they need to implement ITIL on their work floor. ITpreneurs uses its learning methodologies and a string of technology tools, such as e-readers, to enhance the learning experience and improve retention. The Expert Program consists of two tracks: Lifecycle and Capability. The Lifecycle track covers the Service Design, Service Strategy, Service Transition, Service Operation, and Continuous Service Improvement (CSI) courses as well as MALC. Students spend 10 days in the classroom (practical application) and complete 50 hours of e-learning (knowledge) at their own time and pace. The Capability track covers the Planning, Protection, and Optimization (PPO), Service Offerings and Agreements (SOA), Operational Support and Analysis (OSA), and Release, Control, and Validation (RCV) courses as well as MALC. This track requires students to spend 12 days in the classroom and complete 50 hours of e-learning. "ITpreneurs' Expert Program is a mix of self-paced study and instructor-led interactive teaching. We feel glad to be the pioneers in launching this Expert Program for our Indian IT professionals," said Anuradha Madhusudhanan, Country Director, ITpreneurs India.

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