ITeS sector to gain from TPS

By agencies   |   Friday, 13 January 2006, 20:30 IST
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HYDERABAD: Even as the industry is grappling to cash in on Knowledge Process Outsourcing (KPO), a new wave of Transaction Process Services (TPS) is set to hit Information Technology enabled Services (ITeS) sector, Wipro BPO Chief Operating Officer, Devashish Ghosh said. Indian ITeS companies should prepare themselves to carve out a niche in the emerging Transaction Process Services wave, he said while participating in CII’s conference on Hardware & ITeS as part of GITEX India 2006. Ghosh said ITeS companies would now be asked to provide a combination of services related to process, applications and infrastructures. In the next five years, a major percentage of companies' revenues would go to employees' salaries and India may lose on its traditional cost advantage, Ghosh added.