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IBM announces new services and support for BlackBerry phones
By siliconindia
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Friday, 25 September 2009, 18:26 IST
Armonk (New York): IBM has announced new subscription based managed services and support for the BlackBerry Enterprise Solution, which will help organizations benefit from mobile access to information and resources.
The IBM Mobile Enterprise Services is a comprehensive managed service designed to simplify management, technical support and cost of a client's BlackBerry deployment, while enabling them to scale the solution to meet their business demands. The service consolidates the technical, administrative, licensing and support costs of the BlackBerry Enterprise Solution with pricing on a monthly, per user basis. The new subscription based pricing model is designed to help organizations develop better projects, budget mobility costs and minimize their upfront investment.
The new managed service offering will be provided by IBM professionals certified through the BlackBerry Certification Program.
IBM works with AstraZeneca, a pharmaceuticals company to improve mobile access to corporate resources and information for its global workforce with the BlackBerry Enterprise Solution. By using IBM for the management, AstraZeneca is able to scale mobility and increase productivity.
"Giving employees mobile access to information allows for greater productivity, better collaboration and faster decision making, as all are critical to the success of our business," said Jeff Walker, Executive Director, IT Services, AstraZeneca.
"To unleash mobile access, IBM Mobile Enterprise Services for the BlackBerry Enterprise Solution offers a flexible set of services to complement a client's existing IT and security strategies and provides a predictable cost structure that allows clients to focus on their core business," said Dan Papes, Vice President, IBM Mobile Enterprise Services.
IBM and Research In Motion (RIM) offer integrated solutions with support and services that make enterprise mobility more accessible to organizations. The BlackBerry Enterprise Solution supported by IBM can help organizations work smarter by allowing easy reach to enterprise data, such as business intelligence, email, collaboration software and other enterprise applications in the connected business environment.