1: instead of critising clebrate with joy and suggest the bank with ur valued suggetions ,motivation is the key for sucess not critisium

Posted by: rukhshan anjum - 28 Jul, 2009

2: proud and go ahead..............

Posted by: arjit kumar gupta - 11 Jul, 2009

3: proud feel and want on the top coming years.............

Posted by: atul kumar sahu - 11 Jul, 2009

4: Dont be in a hurry.
The Indian banks mentioned herein, are here for different reasons.
The conclusions are subject to the Objectives of the Study and to the Period of Study.
It does not in any way relate to their current functioning, which is yet to mature into a story.
The current administrators are just encashing on the established image and or turbulance. Most of their products are just in the market and have not been tested for sturdiness.

Posted by: edcare - 04 Jul, 2009

5:Sturdiness is one aspect. I feel that there should also be an independent study on the actual customer experience. The survey people should meet with the customers. It may not be gracious here, but I can't help mentioning the case of SBI, Sagar Tower, District Centre, Janak Puri. You will be surprised that they actually have those rowdy and bawdy types who should not be inside of any professional or working environment in the first place! I have encountered some very thick skulled cheap street ruffians who can easily pass off as gangsters or part of a mob out there to rip off your collar. Who planted them there in the first place is really a matter of concern, real concern.
Do you know that they do not know the meaning of "Average Quarterly Balance" and that their policies are arbitrary and that they lie!
Did you know that they issue the 'Internet Banking Kit' and ask the customer to follow certain procedures for first time logging in and when the customer follows them by the book, then it does not work! And did you know that when you tell them about it, then the Chief Manager feigns ignorance and directs you to a certain 'outsider' inside of the Bank who is out there (or in there) to nab ya! - and he says - how was this issued to you - you do not deserve it....Well then, somebody should ask the Bank "Why was it issued in the first place then?" Did you know that the "Wild West" Syndrome (let that be a term assigned for the time being) is catching up fast in these parts. You need not fear the Maoists and the Naxals as much as you must fear these illegal toughies hired by the Bank and granted power to frame ya at will, to provoke ya (try very hard to catch you on the wrong foot because he / she is educated) and then nab ya. Did you know that when you point out the irregularities to the Management (if one exists), then this local Bank actually despatches readily available goons who follow you outside of the Bank and yell at ya: "Abe Laptop Ke Badshah - Hum tujhe mazaa chakhaa kar rahenge".
Did 'The Banker' take cognizance of that? Are they protected by the local police?

 Angel Soldiered replied to: edcare 
 post - 05 Jul, 2009

6:No one mentioned about HDFC Bank.Why?

 deepinder replied to: edcare 
 post - 04 Jul, 2009

7: SBI is reliable but the service is very poor
All employees are above 50 and doing work very slowly..For every thing we need to stand in big queues.
For change of mobile number also we must visit the branch where as in private banks we can do it by phone
IN service it is very poor

Posted by: Ravikrishna - 03 Jul, 2009

8: SBI HAS MORE THAN 200 YEARS FUND MANAGEMENT EXPERIENCE HENCE PEOPLE FEAL SECURED IN SBI.

Posted by: U.M.MUKADAM - 03 Jul, 2009

9: It's good symptom for the India is growing. Congrats to all SBI officials. My dream is to see Indian banks List among TOP 10

Posted by: Uday Kumar - 03 Jul, 2009

10: Thanks SBI every indian has proud on SBI.

Posted by: Nazim - 02 Jul, 2009

11: Good news, Congratulations to all SBI Officers, Mostly Indian people prefer to open their account in SBI rather than other, thats the result we found. People beleive on SBI.

Posted by: vINOD tIWARI - 02 Jul, 2009

12: Sorry to say this i know this is not the right time to criticize but still i want to take up the chance that the worst bank, worst service, worst employees, worst responses from employess are ever seen in my life is HDFC, Bangalore indiranagar branch.....

Posted by: lakshmi - 02 Jul, 2009

13:wht an post urs really its interesting..its made me lough like hell..good

 Shridhar HP replied to: lakshmi 
 post - 05 Jul, 2009

14:s mam many private banks are colleting indirect charges form customer but service is worst compare to SBI

 shyam replied to: lakshmi 
 post - 02 Jul, 2009

15: i don't think so.

 rakesh replied to:  shyam 
 post - 07 Jul, 2009

16: you should have posted this article when 5 indian banks were in top 10 and we should not be that much elated on this.
As we indians have the wrong habbit of complacency so we shouldn't have given so much hype to this topic but we should appreciate it.well done

Posted by: anil singh - 02 Jul, 2009

17: hurreehhh.....it shows that we r growing and we r growing with bang...now that day is so far ..when we ll b on top....

Posted by: ujjval kansal - 02 Jul, 2009

18: As predicted we are going to be the next big super power for rest of the world very soon........

Posted by: Haroon Rasheed - 02 Jul, 2009

19:u are in a hurry.

 HHH replied to: Haroon Rasheed 
 post - 06 Jul, 2009

20: Wao superb........our top bank(SBI) is at 64th position and 2nd largest bank(ICICI BANK) is at 84th position........good show.We have a long way to go.

Small dream is crime so my dream is to see Indian banks List among TOP.

AMEN

Posted by: Ratnesh - 02 Jul, 2009

21: It is very happiest moment in india and Proud to be an Indian
Sreenath Parimi, Hyderabad

Posted by: Sreenath Parimi - 02 Jul, 2009

22: Great show by the Indian Banks in the top list. This clearly shows that our regulatory systems are really in strong shape. One more interesthing thing to note is that HSBC has emerged as the bank which has survived without recieving any stimulus support.

Posted by: Lissim - 02 Jul, 2009

23: India is competing globally and by another two years a few more banks may find place in this list.If corruption is not taken into accounr or ignored, India would emerge as a super power
S S N SASTRY

Posted by: S S N SASTRY - 02 Jul, 2009

24: Very true Mr. Shanavas and others in the list.
this is a great achievement and believe me people you will very soon see ten Indian banks in World top Ten...

Amen...

Posted by: Anubhav Yadav - 02 Jul, 2009

25: It is very happiest moment in the banking sector..Looking forward the 1st position in the World banking chart

Posted by: Shanavas - 02 Jul, 2009

26:Sure.. me too waiting for the same. i guess if all the state banks in india will merge, then we dont have wait to see SBI at first position in the world with stock treading above 3000 INR...

 Amey replied to: Shanavas 
 post - 02 Jul, 2009

27: Realy this is great achievement.

Posted by: Onkar Rai - 02 Jul, 2009

28:need to do more...good jon by sbI

 madhu replied to: Onkar Rai 
 post - 04 Jul, 2009

29: I am happy to See Indian Banks in Global list. Being a Developing country, India has proved that it is one among top 100. By next year We shall prove to reach top 50 list.

Posted by: Meenakshi - 02 Jul, 2009

30:s SBI will reach top 50 list end of this year, SBI planned to join all of this sub banks like SBT, SBH etc, after completion these process SBI will reach top 30 to 20 list

 shyam replied to: Meenakshi 
 post - 02 Jul, 2009

31:I am agrre with you.

 onkar rai replied to: Meenakshi 
 post - 02 Jul, 2009

32: All other indian banks should be merged in these 5 major institutions...

Posted by: Amol - 02 Jul, 2009

33:it's true.this is the right time to merge and grow

 bibhudas replied to: Amol 
 post - 02 Jul, 2009

34:chutia saale, madarchod. sabhi ko merge karke maa chudaoge. tumhari maa ko , behen ko, biwi ko merge karlo aur sabko chodo saale bhosad chod.

 rahul  replied to: Amol 
 post - 02 Jul, 2009

35:Its really great news for all indian,
B'COZ State Bank of India holds the first position among the Indian banks and ranked 64th position.JITENDER SINGH SHEKHAWAT

 Jitender singh shekhawat (IT Expert) replied to: Amol 
 post - 02 Jul, 2009

36: I think its time for Our Nationalised Banks to Go Global in Large scale,,

And Show the world how strong is our Banking System.

I wish All 2O Nationalised banks in this List by Next Issue

Posted by: Vijay HS - 02 Jul, 2009

37: Rajagopal: Thats what India, iam proud i am a part of it..

Posted by: Rajagopal - 02 Jul, 2009

38:Best job from our bankers to feel Us and our country Proud in world market

 Imran Khan replied to: Rajagopal 
 post - 02 Jul, 2009

39:I am totally confidant that next year, UNION BANK SHALL BE THERE, in this list...
cortsey GREAT INDIANS, HUGE INDIANS....

 GANESH TIWARI replied to: Rajagopal 
 post - 02 Jul, 2009

40: GreaT SHOW BY ICICI BANK INSPITE OF ALL THE HURDLES FACED

 SAURAV replied to:  GANESH TIWARI 
 post - 03 Jul, 2009

41: We are the achiever, promising India will keep it up.

Posted by: Tej Dixit - 02 Jul, 2009

42: if four banks of the top 5 have received govt support to bail them out, and are still being considered to be at the top, then there is something seriously wrong with the assesment parameters. there business practices needs to be renewed. the men at the top of these banks are supposed to be the best in the world in finance and draw super-fat salaries, despite which if their banks fail because non-compliance of basic banking principles as indicated by the sub-prime issue, then what is the credibility of these people, there institutions and there training.
probably the nationalised indian banks and their bankers earning ordinary pays are better than them.

Posted by: ajit kumar - 02 Jul, 2009

43:Ajit I agree...I have had one instance with Punjab National Bank 3 yrs back where I wanted to renew my deposits. I was very impressed the way PNB works in rural india in that distance village where there is no electricity and Phone line they were using Lease Lines and Bank manager suggested that I can renew my deposits any where in India. I think these so called Multinational Bank should learn retail banking from Public sectors banks. It would be case study for them... Our banking system is still so roburst that after this Economic Tsunami we are still intact with Values, integrity and customer service.

 Avi  replied to: ajit kumar 
 post - 02 Jul, 2009

44:Pandora box is open and now there is nothing official about it.

 Moin Khan replied to: ajit kumar 
 post - 02 Jul, 2009

45: It's glad to read about India Banks holding good position in Global Banking.

Posted by:  Vijay choudhary - 01 Jul, 2009

46: IT IS GREAT ACHIVEMENT OF OUR COUNTRY THAT INDIAN BANK HOLDS POSITION IN WORLD BANKING SYSTEM. THIS INSPIRATION HELPS IN IMPROVING THE EFFICENCY OF INDIAN BANKING.

Posted by: LINCOLN SHARMA - 01 Jul, 2009

47: thats a great news for Indian economy.

Posted by: Tamal Ghosh - 01 Jul, 2009

48: i am very happy that Indian Bank also in this list..............

Posted by: rashmiprabha  - 01 Jul, 2009

49: astonishingly why the top banks like indian bank and bank of india didnt made it through world's top 1000 banks?

Posted by: manish p - 01 Jul, 2009

50:read it again, bank of India is already there in the list.

 aashish replied to: manish p 
 post - 01 Jul, 2009

51: i am happy that SBI is the first bank from India

Posted by: CA. Kumara M G - 01 Jul, 2009

52: It is true that all banks in India need to throughly revamp their procedures, to really merit this kind of a global ranking. However this seems to be based purely on numbers, the deposits, ratios, etc...

The customer treatment in any Indian bank needs a lot to be desired. There is no sense of "customer service" among the employees. There is absolutely no recognition that a "loan" given to a customer benefits not just the customer, but also the bank! No awareness that if all customers were to stop making loan requests, the banks would be in deep trouble.

Both the back office and front office procedures have to be drastically overhauled. There is some amount of computerization going on, despite the resistance on the part of the employees.

Seems the banks have to be kicked and dragged into the 21st century.

Posted by: Krishna - 01 Jul, 2009

53:I second this. Service in our "Indian Banks" leave much to be desired. Customers and customer services are not their focus. Employees are not motivated to offer good services and rarely does one see a smiling face when one approaches a counter at an indian bank. Who exactly is doing whom a favour? Its about time, our banks realised that the indian consumer is spoilt for choice in terms of their banking partners and what are likely to be the selection criteria for this consumer when deciding on whom to bank with.

 savita vaidya replied to: Krishna 
 post - 01 Jul, 2009

54: it speaks a lot about the capacity of the indian finance sector and the kind of regulations the rbi i is putting to make the finance sector sound

Posted by: raza - 01 Jul, 2009

55: Top 1000 is a big range...I feel only the banks which are among top 100 can be considered world class..however wherever I go I have bitter experience with State Bank of India..specially when I got to deposit dollars in a state bank branch during my vacation in India..the gentle clerk in the counter writes down every number of the dollar note in a ten year old register..that too I am told that on a single day he cannot accept more than 10 notes of 100 dollars..so on every vacation,I may have to go to this branch several times...the bank manager even seems not having much idea about swift code for international money transfer..as a result I have been continuing with a private bank for last 5 years..

In almost all big SBI branches,at any point of time,there are 100 people standing in the Que for depositing checks,withdrawing money,updating pass books,the scenario is specially pathetic for those retired senior citizens who visit SBI for collecting pensions at old age ..SBI has to come out of Babudom and has to be more customer friendly..it has to increase the number of branches..and get out of this habit of having all salary accounts of government employees only in the city main branches..

Further,SBI has given credit card money collection responsibility to private agencies and their behaviours are so rude and they donot even really check whether a card holder has paid or not and picks up phone at any time and charges the card holder in such a way as if he is a criminal and makes the card holding experience very bitter...

In view of the above anomalies,there needs much more improvements to consider SBI among top 100..good business record is one aspect,customer satisfaction is another aspect which is equally important.

This is a perception of a consumer and I donot have much idea about these surveys..Thanks and regards..gautam

Posted by: Gautam Bardoloi - 01 Jul, 2009

56:My experience with SBI is also not good. My father - an NRI - had to make an fd with the SBI in Nagpur as a result of some agreement with a builder from whom he had purchased property. He is a senior citizen and should have been given interets on his fd as per the norms for senior citizens. This particular branch has not obliged for the first year of interest payment for his FD and has not as yet clarified that they will oblige for the second year. Does a senior citizen have to demand this right or is it a duty of the SBI to follow thier own norms?Knowing that my father is out of India for 8-9 months of the year and therefore cannot follow up with them, I cannot help but feel that he is being taken advantage of!

 savita replied to: Gautam Bardoloi 
 post - 01 Jul, 2009

57:Though I partly agree with your observations yet you seem to forget mentioning what happens in the bank branches in developed countries e.g.
1. queue is much smaller in India if you look compare it with population of India
2. scrutiny of and accepting procedure for every $100 bill
3. procedure for withdrawing couple of thousand $ of your own money from the banks
4. depositing large amount in cash
5. speed of transaction by person at the counters in India as compared to developed countries superfast.
Above all the present global financial crisis is due to so called efficient & computerized banks in the West and not due to non-computerized likes of SBI.

 Amulya Gurtu replied to: Gautam Bardoloi 
 post - 01 Jul, 2009

58: I beg to disagree with Mr. Gurtu.

 a. vaidya replied to:  Amulya Gurtu 
 post - 01 Jul, 2009

59: Sir,I cannot agree with your complacency that "Queue is much smaller in India",we cannot be complacent comparing ourselves with Pakistan or Bangladesh,I am in China and China has more population than India but Indian nationalise bank type of lousy arrangement is not found here and further you will agree that China's economic condition is much much better than India.If we think that India is a growing super power than it has to get rid of babudom and customer unfriendliness in its banking system..China is having the most efficient computerised system..but where is the economic crisis? Economic crisis is not due to automation but due to policy failures and wrong decisions..regards,Gautam Bardoloi

 Gautam Bardoloi replied to:  Amulya Gurtu 
 post - 01 Jul, 2009

60: We Must check the efficiency of the banks and the banks employees again if you have checked already with compared to aur National Banks dull employees and the foreigh banks and bank employees.
Also we must be updated with the cause of this economic crisis.

 Sarfaraz Alam Khan replied to:  Amulya Gurtu 
 post - 01 Jul, 2009

61: Before criticising Indian Banks pl note the following :

1. Indian Banks are doing mass & social banking.

Is any of the Private or Foreign bank doing business of Govt sponsored schemes for social upliftment?

2. Selecting cream business and giving service to them is very easy.

3. Do Indian Banks have hire and fire policy equivalent to Private and Foreign Banks?

4. I am a customer of SBI, PNB and ICICI. But I prefer to do majority of my business with SBI and PNB. The overall performance of a bank can't be judged by small issues like dollar payment or NRI fund transfer. Overall perspective is very big.

Just imagine banks like SBI and PNB adopting to business and personnel policies of ICICI or HDFC bank, with their immense resources and network, what will happen to other banks in competition to SBI and PNB.

I will suggest that instead of critising these bank, just appreciate their achievements, looking into the circumstances they are working in.

 Rajeev Jain  replied to: Sarfaraz Alam Khan 
 post - 02 Jul, 2009

62: Thats Fantastic.... India has definitely emerged well from the economic downturn... This also proves that 21st century belongs to the Asian Continent.... Cheers

Posted by: Vikrant - 01 Jul, 2009

63: I guess it's only bout Banks, We are still doing good.

Posted by: Suneel  - 01 Jul, 2009

64: most of the people might be taking it as a pride but in 2002 there were 20 companies in top 1000, now it reduced to five.

Posted by: hari - 01 Jul, 2009

65:As an indian its a very good news for us.I proud to be an indian.

 Sarfaraz khan replied to: hari 
 post - 02 Jul, 2009

66: I am proud that i am a SBI A/c holder

 waseem replied to:  Sarfaraz khan 
 post - 03 Jul, 2009