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News >> Technology >>
CA subsidiary acquires eWare
By siliconindia
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Monday, 23 December 2002, 20:30 IST
PLEASANTON: ACCPAC International Inc., a subsidiary of Computer Associates International, Inc. (NYSE: CA - News), announced that it has acquired eWare Limited of Dublin, Ireland.
eWare is a developer of customer relationship management (CRM) software. A private label version of the eWare software, ACCPAC eCRM(TM), has been actively marketed by ACCPAC for the past 18 months under an OEM agreement with eWare. The product will continue to be marketed as ACCPAC eCRM. Ivan MacDonald, eWare President and CEO, Greg Casey, eWare Executive Vice President, and Alan Wyley, eWare Executive Vice President and COO, together with the entire eWare staff, are joining ACCPAC.
ACCPAC eCRM is a customer relationship management application designed to integrate a business' interactions with its customers, partners and prospects across the enterprise by providing sales force automation, call center automation, marketing automation, customer and partner Internet self-service, and integrated workflow. ACCPAC eCRM can be accessed via the Internet or wireless devices, which allows users to access and update the system at anytime, from anywhere, the company claims.