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Best Cloud based Apps for Enterprises
By siliconindia
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Wednesday, 28 December 2011, 01:20 IST
Radian6
Radian 6 offers greater insights on social media trends and discussions. It helps in a collaborative integration with social media such as Twitter, YouTube and Facebook. Interestingly, Radian has support for Chatter, the Salesforce product that provides a private chat session among a group. The Radian6 Mobile application is exclusively made available for iPhone users.
It can exclusively monitor the conversations, traffic volume on your web site. As a new entrant, the Radian6 Excel Add-in, helps for quick integration of data with Excel worksheets. Radian6 was recently acquired by Salesforce and is decisive in augmenting the productivity in marketing and customer support services.
According to Marcel LeBrun, SVP and GM, Salesforce Radian6, ?Social media is the single biggest change in marketing in the last decade. Social enterprises recognize that social media provides real-time opportunities to delight customers and prospects. The Radian6 Social Marketing Cloud will enable every company to be at the forefront of this exciting industry shift.?