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48 percent of U.S. cos to increase managed services adoption
By siliconindia
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Wednesday, 14 July 2010, 19:42 IST
Bangalore: A recent report by Gartner said that 48 percent of U.S. companies plan to increase their adoption of managed services from outside providers.
Looking for more cost-effective solutions, companies have become more economical with their IT expenditures. Therefore, the managed network and service providers need to have a good understanding of a company's needs and requirements, said the report.
According to Allie Young, Gartner's Vice President of research, in order to capitalize on U.S. IT services opportunities; service providers must have current insights into buyers' 'pain points,' intentions and their expectations from service providers.
Because of reduced IT costs, many of the respondents are increasingly using external service providers. In addition, 60 percent of respondents stated their company has renegotiated a current ESP contract in the last two years.
As spending in the IT sector is expected to increase by 3.9 percent worldwide in 2010, as Gartner projected; and companies looking to add more cost-effective IT solutions, there seems to be a significant growth in the ESP market this year.