'Security reasons force metro shoppers to buy online'
By
siliconindia news bureau
| Monday,06 October 2008, 22:48 hrs
|
New Delhi: Security vulnerabilities in big cities have emerged as a blessing in disguise for e-shopping firms. The upcoming festive season of the year would witness more shoppers buying online due to security issues. The Associated Chambers of Commerce and Industry (ASSOCHAM) has estimated a 180 percent surge of e-shopping in the metros during the season. Products that would gain popularity in e-sales include gems and jewellery, books, accessories, apparel, gift products and others. ASSOCHAM had received feedbacks from various traders across the country to reach this conclusion.
E-shopping in October-November 2007 had cost shopkeepers in major economic hubs Rs 5,500 crore, says the Chambers It is expected to surge 175-180 percent during Dussehra and Diwali this year. Traders will lose Rs 15,000 crore to online shopping, it adds.
Sify Technologies Consumer Infrastructure president Naresh Ajwani said, "With the kind of environment prevailing in the country, shopping online is the only way through which customers can shop peacefully."
According to Videocon Group of Industries chairman Venugopal N Dhoot, the number in percentage increase for e-shoppers in 2008-09 would touch at least 50 percent in Mumbai and 60 percent in Delhi. "E-shopping in Delhi was 30 percent and 28 percent in Mumbai during 2007-08, with maximum e-shopping taking place in electronic gadgets, apparel and design purchases, railways, air and gift items," he said.
E-shopping in October-November 2007 had cost shopkeepers in major economic hubs Rs 5,500 crore, says the Chambers It is expected to surge 175-180 percent during Dussehra and Diwali this year. Traders will lose Rs 15,000 crore to online shopping, it adds.
Sify Technologies Consumer Infrastructure president Naresh Ajwani said, "With the kind of environment prevailing in the country, shopping online is the only way through which customers can shop peacefully."
According to Videocon Group of Industries chairman Venugopal N Dhoot, the number in percentage increase for e-shoppers in 2008-09 would touch at least 50 percent in Mumbai and 60 percent in Delhi. "E-shopping in Delhi was 30 percent and 28 percent in Mumbai during 2007-08, with maximum e-shopping taking place in electronic gadgets, apparel and design purchases, railways, air and gift items," he said.
Reader's comments(2)
1: The consumer Behavior for online shopping is
entirely different than the offline shopping.
Here the consumers are actually looking for
more of efficient services clubbed with
product, but the mindset of retailers or
online sellers is just to sell the product
with pathetic customer service.
So unless the mindset of sellers does not change no e shopping website will work out in India, and they will burn their fingers with e commerce.
And Regarding Vijay's feedback, u sell vegetables or consumer durables , customer service and right mind set is must from the top to bottom level of management.
So unless the mindset of sellers does not change no e shopping website will work out in India, and they will burn their fingers with e commerce.
And Regarding Vijay's feedback, u sell vegetables or consumer durables , customer service and right mind set is must from the top to bottom level of management.
Posted by: Bindu - 03 Dec, 2008
2: today if someone looks towards e-shopping and
e-marketing then these are strategically
developed medias of customer relationship
management. and when it comes to emerging
industries then retail sectors are the first
to line up. so most of the companies are
trying to sustain and maintain their market
shares with these kinds of marketing tools.
Never the late are the companies putting
their efforts to delight their loyal
consumers. its good to know that retailers
have taken advantage of these medias to
benefit consumers. so here does the
opportunity lies for budding entrepreneurs to
set up outsourcing services to small, medium
and large organised retailers.
Regards.
Nayan. D
Regards.
Nayan. D
Posted by: Nayan. D - 23 Oct, 2008
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