Satyam BPO wins two global awards

Hyderabad: Satyam BPO, the business process outsourcing arm of Satyam, a global business and information technology services company, has announced that it has won two prestigious Shared Services Excellence awards from the International Quality and Productivity Council. The company was honored in Orlando during Shared Services Week, a conference organized by IQPC. Satyam BPO was a winner in the "Best Business Process Outsource Provider" and the first runner-up in the "Best Customer Service Delivery Framework" categories.

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The IQPC Shared Services Excellence Awards recognize and promote Shared Services Organizations (SSOs) that demonstrate best practices. Satyam BPO Chief Executive Officer Venkatesh Roddam said, "These awards are a clear acknowledgement of the culture of process and delivery excellence that we have created at Satyam BPO. It is a testament to how shared services can help companies run their businesses with speed and efficiency, drive down operational costs, and increase profit margins."

The Shared Services Excellence awards are the latest in a series of honors the company has garnered. Recently, Satyam BPO became the First Indian BPO to win the Rajiv Gandhi National Quality Award in the "Large-Scale Service Industry," a category instituted by the Bureau of Indian Standards. It also won the Golden Peacock National Training Award 2007.

Additionally, Satyam BPO is the world's first eSCM capability level 5 service provider, a certification given by the IT Services Qualification Center at Carnegie MellonUniversity in Pittsburgh.