Associate/ Sr. Associate -(NonTechnical) at
Steria India ltd, Chennai, INDIA
February 2006 – October 2009
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Acting as a subject matter expert / consultant in the area of
P2P (purchase to pay/ AP) across the F & A SSC for the enablement
of excellent service delivery to the Client.
Have rich
experience in the area of Accounts Payable in the SSC
environment.
Trainee at Ford Business service centre , Chennai, INDIA
November 2004 – February 2006
Vendor management services which includes recording and
maintenance of transaction from the point of origin to Payment
process.
Performed Quality check and coordinated with the
team members to resolve the error and push for payment in a
timely manner.
Metric reporting and Preparation of Various
reports on the team performance.
Involved in Training the
new members on the process.
Part of Corporate cricket
team.