Saheb Kumar Santra
Current
Strugler
Education
MCA
Industry
Telcom/ISP
About Saheb Kumar Santra
Expertise in working in fast-paced, high-tech environments requiring skills in scheduling, management and team building
Sound understanding of administration with a global mindset, and strong quantitative and conceptual abilities with strong project management skills
An effective team man with strong troubleshooting, and problem solving skills
Sound understanding of administration with a global mindset, and strong quantitative and conceptual abilities with strong project management skills
An effective team man with strong troubleshooting, and problem solving skills
Saheb Kumar Santra ’s experience
Executive
at
vodafone
, Kolkata, INDIA
January 2006 – December 2009
Industry: Telcom/ISP
Functional area: ITES / BPO / KPO / Customer Service / Operations
Preparing of DSR (Daily Sales Report), maintain the total
receiving CAF (Customer Information Form), reject
preparing. Activation By Doing FA (Formal Authorisation) &
PE (Permanent Execution) Through IPOS(Inventory Point
Sales). Updation (Vas, Promotional Package, Services
Attachment) Through B.S.C.S (Business Support And Control
System). Migrating numbers (Prepaid to Postpaid) through
U-Vision. Solving Queries (Document
Related). C.R.M(Customer relation Mnagement)handeling.
receiving CAF (Customer Information Form), reject
preparing. Activation By Doing FA (Formal Authorisation) &
PE (Permanent Execution) Through IPOS(Inventory Point
Sales). Updation (Vas, Promotional Package, Services
Attachment) Through B.S.C.S (Business Support And Control
System). Migrating numbers (Prepaid to Postpaid) through
U-Vision. Solving Queries (Document
Related). C.R.M(Customer relation Mnagement)handeling.
Executive at vodafone , Kolkata, INDIA
January 2006 – December 2009
Industry: Telcom/ISP
Functional area: ITES / BPO / KPO / Customer Service / Operations
Preparing of DSR (Daily Sales Report), maintain the total
receiving CAF (Customer Information Form), reject
preparing. Activation By Doing FA (Formal Authorisation) &
PE (Permanent Execution) Through IPOS(Inventory Point
Sales). Updation (Vas, Promotional Package, Services
Attachment) Through B.S.C.S (Business Support And Control
System). Migrating numbers (Prepaid to Postpaid) through
U-Vision. Solving Queries (Document
Related). C.R.M(Customer relation Mnagement)handeling.
receiving CAF (Customer Information Form), reject
preparing. Activation By Doing FA (Formal Authorisation) &
PE (Permanent Execution) Through IPOS(Inventory Point
Sales). Updation (Vas, Promotional Package, Services
Attachment) Through B.S.C.S (Business Support And Control
System). Migrating numbers (Prepaid to Postpaid) through
U-Vision. Solving Queries (Document
Related). C.R.M(Customer relation Mnagement)handeling.
Saheb Kumar Santra ’s education
MCA,
Ignou [January,2009]
, Kolkata, INDIA
B.Com [Markenting],
University of Calcutta, Kolkata, West Bengal [April,2006] , Kolkata, INDIA
Saheb Kumar Santra ’s additional information
Interests:
Keen interest in Sports & Listening to Music.
Awards and achievements:
Nil
News most liked by Saheb Kumar Santra friends
The private life insurance sector saw a decline of four per cent to Rs 30,451 crore in the first year premium income during the 2010-11 fiscal....more>>
News feed
From Saheb Kumar Santra
Expertise in working in fast-paced, high-tech environments
requiring skills in scheduling, management and team
building Sound understanding of administration......more >>
requiring skills in scheduling, management and team
building Sound understanding of administration......more >>
From Saheb Kumar Santra ’s contacts
Thoughts - by Pankaj Kumar Pal
"Work as if it was your first day.
Forgive as soon as possible.
Love without boundaries. Laugh without control and never stop
smiling"!...more >>
Love without boundaries. Laugh without control and never stop
smiling"!...more >>
Are the rising swine flu casualties giving you jitters? Not sure how
you can avoid falling prey to the growing epidemic? First and
foremost, there is absolutely no need t......more >>
you can avoid falling prey to the growing epidemic? First and
foremost, there is absolutely no need t......more >>
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