Senior Officer
at
Maersk India Pvt Ltd
, Gurgaon
Working/Currently
. Delivering solution based services
. Ensuring flawless
service delivery
. Planning and Coordinating
. Review
meetings with customers to ensure optimal SOPs are established
and implemented
. Selling and promoting e-commerce
services
. Resolving customer grievances
. Formulating
and implementing guidelines to attain zero percent error
.
Customer relationship management
. Providing quality and
keeping eye on every single detail
. Building Personal
Relationship to develop business
. Coordinating Between
internal and external entities, system
specialist,
Organizing, Communicating and Coordinating with all the
channels to deliver error free service.