September 2009 – December 2009
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
MAKING CALLS ABOUT DELAY AND CANCELLION OF FLIGHTS AND MAKE A
CHANGES IN BOOKING
Reservations Exec. at spice bpo services ltd , Delhi, INDIA
September 2006 – September 2009
Industry: BPO/ITES/CRM/Transcription
Functional area: Ticketing / Travel / Airlines
TICKETING N RESERVATION N TOUR HANDILING
Associate/ Sr. Associate -(Technical) at IBM BUSINESS PROCESS LTD , Delhi, INDIA
January 2010 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
WORKING FOR IBM DAKSH FOR TECHNICAL SUPPORT