Gogula Krishnan
Current
Trainee Support Analyst
Education
B.Tech/B.E. Computer Science
Industry
IT-Software/Software Services
Gogula Krishnan ’s experience
Trainee
at
Hewlett-Packard Globalsoft Limited
, Bangalore, INDIA
February 2011 – Currently Working
Industry: IT-Software/Software Services
Functional area: IT Sw- Application Programming / Maintenance
Role description:
To manage the HPIT infrastructure under
various competencies like Incident, Change, Release and Problem
Management using ITIL concepts. • To make sure the all
Critical and Major Incidents are addressed within SLA response
and sending out the Critical Alerts for such Incidents. •
Ensured to be able to successfully bring down the MTTR (Mean time
to resolve) for all categories of incidents • To manage and
support all service incidents via Customer Support/Service Desk,
various competencies like Incident, Change, Release and Problem
Management using ITIL concepts. • To make sure the all
Critical and Major Incidents are addressed within SLA response
and sending out the Critical Alerts for such Incidents. •
Ensured to be able to successfully bring down the MTTR (Mean time
to resolve) for all categories of incidents • To manage and
support all service incidents via Customer Support/Service Desk,
Trainee at L.G.Balakrishnan & Bros Limited , Bangalore, INDIA
December 2009 – January 2011
• Working on SAP MM – Enteprise Structure: - Material master,
Vendor Master. SAP MM – Purchase management, Inventory
management. • Knowledge in Purchase process like purchase
requisition, comparing Rfq’s and generating the purchase
order. • Creating and updating Info record for Standard and
Sub Contract. • Handling Outline agreements: Contracts and
Scheduling Agreement. • Handling Inventory Management: GR, GI,
Stock Transfer, and Transfer Posting. • Involved in the Order
Creations, like
Vendor Master. SAP MM – Purchase management, Inventory
management. • Knowledge in Purchase process like purchase
requisition, comparing Rfq’s and generating the purchase
order. • Creating and updating Info record for Standard and
Sub Contract. • Handling Outline agreements: Contracts and
Scheduling Agreement. • Handling Inventory Management: GR, GI,
Stock Transfer, and Transfer Posting. • Involved in the Order
Creations, like
Gogula Krishnan ’s education
B.Tech/B.E. [Computer Science],
C.Abdul Hakeem College Of Engineering & Technology [May,2008]
, Bangalore, INDIA
XII [Science & Maths],
St. Pauls Matric Hr. Sec School [May,2004] , Vellore, INDIA
X [Science],
St. Pauls Matric Hr. Sec School [April,2002] , Vellore, INDIA
Gogula Krishnan ’s additional information
Awards and achievements:
ITIL ® V3 Foundations - Certificate Number : 10762-720088
Hey there! Gogula Krishnan is using SiliconIndia.
Sign in to connect with
Gogula Krishnan.
Benefits of SiliconIndia
- Find prospects, new employees or jobs
- Get mentored by industry experts
- Get daily news updates
- Get found in search engines (Google, yahoo)
- Find coworkers and batchmates
SiliconIndia:
About Us |
Contact Us |
Help |
Community rules |
Advertise with us |
Sitemap |
Question & Answer
News:
Technology |
Enterprise |
Gadgets |
Startups |
Finance |
Business |
Career |
Magazine |
Newsletter |
News archive
Cities:
CEO |
Startup |
Mobile |
CIO |
Women |
BI |
HR |
SME |
Cloud |
Marketing |
QA |
Java |
Web Developer
Community:
Members |
Blogs |
Mentorship |
Indian Entrepreneurs |
Gyan |
Advice |
Community |
Find |
Events |
CXO Insights
Online Courses:
Web Developer |
Java Developer |
CCNA Training |
SEO |
SAS |
SQL Server 2005 |
J2EE
Education:
MBA |
MCA |
Engineering |
Overseas Education |
Training Institute
Life:
Real Estate |
Travel |
Finance |
Gadgets |
Products |
Movie Reviews |
Jokes |
Videos
Send your and help us continue to improve SiliconIndia
© 2013 SiliconIndia all rights reserved
© 2013 SiliconIndia all rights reserved