Associate/ Sr. Associate -(NonTechnical) at
Vits Infotech Pvt Ltd.,, Chennai, INDIA
April 2008 – September 2009
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Monitored preventive maintenance implementation
Processed the
data from various sites into the CMMS Application
Prepared the
Quarterly budgets to each site for inventory
management
Monitored work finished implementation
Prepared the
MIS reports
Admin/ Facilities Exec. at Tero Technology Pvt Ltd., , Chennai, INDIA
April 2007 – April 2008
•Efficiently executed related administrative
functions
•Attended to service, reporting and/or emergency
calls made by client’s representative or Tero
personnel
•Responsible for staff administration matters i.e.
staff records, staff leave, attendance and general particulars
etc.,
•Responsible for the local petty cash, co-ordination or
procurement of all O&M related items, staff administration with
Head Office
•Attended meetings and record minutes of
meeting
•Carried out such other duties
Associate/ Sr. Associate -(NonTechnical) at TCS (Debuted from AARGEE Associates) , Chennai, INDIA
May 2005 – June 2006
•Processed KYC (Know Your Customer) for Medium & Agriculture
and Large Business.
•Interpreted applications sent from
Onshore for Current Accounts in line with Know Your Customer.
•Opened Accounts and do Quality checks on Accounts opened in
line with guidelines acquired from Bank.
•Interpretation and
analysis of documents required to meet KYC compliance and Account
Opening as per SLA (Service Level Agreement).
•Updated and
validated the Case Ids including time in MIS.
MBA/PGDM [Business Management - HR],
Madras University, Chennai [November,2009]
, Tirupati, INDIA
M.Sc [Information Technoology],
Allahabad deemed University [March,2005] , Tirupati, INDIA
B.Com [Commerce],
Dr.BRAOU, Hyderabad [May,2001] , Tirupati, INDIA