Vinita Achaldutta Dave
Asst General Manager - Customer Service
Netsurf Communications Pvt Ltd
Vinita Achaldutta Dave is a member of:
Prized Accomplishment(s):
When I was working with Tata I was given a highest incentive for over achieving my targets from the company GM - Sales
Later when I was working with Sify, I was promoted in less that a years time, to the senior level for my outstanding performance.
Advice For New Professionals:
Be very very patient and open your mind or else you will not be able to survive
Done Differently:
I would like to host and interview all the top corporates from all sectors and help the upcoming businesses to explore through their experience and advice, WHICH WOULD EVENTUALLY BENEFIT THE ECONOMY AS A WHOLE
Job Profile:
Leading a team of 22 executives and managers, for providing efficient and promopt service to the customers
My team servs as a one point contact in giving any service to our customers
Professional Strengths:
Excellent Communications Skills
Never say die Attitude
Killer Instict
The Journey So Far:
It is an adventurous journey, as I learned a lot starting from managing my time to managing situations every now and then.
It has taught me the art of patience, resilence, smartness, discipline, diplomacy and much more............
Working Life Management:
You need to love what you do is what I believe in completely, once you love what you are doing then you make your life simple as you have only 1 life to balance
Career Profile:
My total experience is 7 years in the corporate world, where I started from sales as my main domain and continued the same for 5 complete years and then I was looking after service and operations, and that too is equally challenging as sales
The only thing that differs me from my current and previous role is that I now have a hands on experience in both sales and service
Role Model:
Lord Krishna from Bhagwat Gita is my inspiration
He was an epitome of a leader, a mentor and a guide
Changes In The Professional Environment:
Package wise yesss tooo much..........
jokes apart
Competition has strenghtened, lot of platforms have been explored to connect to the end consumer
Required Reading:
Kautaliya(Chanakya Niti)
Family Background
I come out from a Marwadi family, where my father is a builder, my mother is a housewife and I have one younger sister who is a teacher and a younger brother who is studying
Growth Strategy:
Am learning on a daily basis from my surroudings, my collegues, my family, my entire circle little little things which may fetch big results in future