Sign in to follow 's advice will appear in your account when you log in. Follow specific Community Members and never miss out on their views and insights. Build a group of Members who you want to listen to.

Email: Password:

Don't have SiliconIndia account? Sign up Forgot your password? Reset

Ask Sumit Kumar Singh for Advice

If your advice request is relevant to other Community members, our Editorial team may choose to send this request to all Experts to attract a wider range of answers and share them with the Community. Rest Assured, we will protect your privacy (unless you recommend otherwise).

Advice Request

Submit Cancel

Sumit Kumar Singh

Next Member >>

Sumit Kumar Singh

Consultant

HCL Technologies

Sumit Kumar Singh is a member of:

Could you tell us briefly about your family background?

Elder brother:Media Director.
Father: Retd. blue print designer,
Mother and wife : housewife and student respectively.
Kid: Daughter:Saanvi Singh,2yrs

Current and Previous Responsibilities

Consultant (Subject Matter Expert): Unified Communication,Enterprise Telephony Solution,Contact Centre Voice infrastructure.
Tier:3 escalation support for Avaya lined of products and other associated Unified communication products along with Data networking.
Aggreed service delivery assurance.

A Fine Balance:

Do not take life seriously,no one gets out alive. (For life/personal call) and
Do take job seriously, even as a joker one has to ! ( for work call). Prioriting all task,honest approach to equalify work and life,learn to be happy to remain happy.

The Journey So Far

PC Solutions Pvt Ltd.,Delhi:2003 3 years : Telecom Administrator
Inox Global Services.,Delhi: 2006 1 year : Network Administrator
Avaya Global Connect.,Delhi:2008 3 years : Sr.Engineer:Project
IBM India.,Pune: 2008 3 Years : Specialist:Voice Infra
HCL Technologies., Noida: 2011 : Consultant

Currently working at

Consultant: Avaya VOIP infrastructure,Subject Matter Expert for Avaya contact centre infrastructure,Tier3 technical escalation for voice infrastructre

Most Important Decisions

Choosging Telecom as vertical to grow was probably one of the most important decision which I made during second year of my career.Not sure about future,Telecom just being a hardcore passion and self interest in learning the technology lead me to take this decision and so far I do agree to my though

Most Important Lessons

Leader is not born rather its made. I have to keep an eye on my personal routine as well to make best out of in my professional world.Learning and earning ratio to be maintained parallely. Team is not just a word...its World !

Plans for the Future

A leader in IT Industry or fulfilling my call to my society,my earth,my nation.

Role Model

Steve Jobs: Perhaps the true leader and visionary who has cherished his failure and happiness at the same time.