Sreejith P Variath
Current
Availability Service Lead at IBM
Education
B.E Mechanical
Industry
IT-Hardware and Networking
Sreejith P Variath ’s experience
Technical Support Mgr
at
IBM India PVT Ltd,
, Bangalore, INDIA
July 2007 – Currently Working
Industry: IT-Hardware and Networking
Functional area: IT- Hardware / Telecom / Technical Staff / Support
I currently work as Availability Service Lead, dealing with ITIL
and IT Infrastructure Management For a Global Client. I am
responsible for the Infrastructure Mgmnt for the Client being the
Focal for the Client w.r.t Operations.
and IT Infrastructure Management For a Global Client. I am
responsible for the Infrastructure Mgmnt for the Client being the
Focal for the Client w.r.t Operations.
Customer Support Engnr/ Technician at GCI Technologies Asia Pvt ltd. , Bangalore, INDIA
June 2006 – July 2007
Industry: IT-Hardware and Networking
Functional area: IT- Hardware / Telecom / Technical Staff / Support
I worked for GCI Technologies Asia Pvt ltd. (now renamed -
Collabera), as an IT Consultant. I was assigned the role of a
ITIL Consultant from GCI to work for IBM .
Collabera), as an IT Consultant. I was assigned the role of a
ITIL Consultant from GCI to work for IBM .
Associate/ Sr. Associate -(Technical) at Cli3L e-Services Ltd, , Bangalore, INDIA
June 2004 – June 2006
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
I worked with Cli3l as a Technical Support Specialist, dealing
with Networking & Remote Infrastructure Support for AOL UK.
with Networking & Remote Infrastructure Support for AOL UK.
Team Leader -(Technical) at IBM India Pvt Ltd , Bangalore, INDIA
April 2011 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
I currently lead a team of 25 Availability Managers who support
various Customer. The team is into ITIL Service Management.
various Customer. The team is into ITIL Service Management.
Team Leader -(Technical) at IBM India Pvt Ltd , Bangalore, INDIA
April 2011 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
I currently lead a team of 25 Availability Managers who support
various Customer. The team is into ITIL Service Management.
various Customer. The team is into ITIL Service Management.
Sreejith P Variath ’s education
B.E [Mechanical],
Sir M Visvesvaraya Institute of Technology [2004/May]
, Yelahanka, Bangalore
Sreejith P Variath ’s additional information
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