Customer Support Engnr/ Technician at
EDS, Pune, INDIA
September 2007 – Currently Working
Industry: IT-Hardware and Networking
Functional area: IT- Hardware / Telecom / Technical Staff / Support
• Providing specialized project management for
infrastructure-related implementations and ongoing project
support to achieve the required deliverables as per the clients
expectation.
• Schedule the Kick-Off Meeting with the
client.
• Identify the project scope, deliverables, PM scope,
CDD confirmation.
• Identify the resources required for
achieving the network deliverables.
• Team
Co-ordination.
• Prepare the project plan , communication
plan.
• Identify the risk, assumptions etc
• Net
January 2007 – September 2007
Industry: IT-Hardware and Networking
Functional area: IT- Hardware / Telecom / Technical Staff / Support
• Attended Trainings related to Project Windows Servers(Windows
2003) OS installation, Implementation of Domain Controllers and
support for Active Directory , DNS & DHCP , Raid Configuration
and Backup .System Administration. Hardware upgrade
support.
• Installation of Operating Systems.
• Troubleshooting of Networking connectivity
• Maintenance
of Desktops
• Monitoring & Troubleshooting of all PC’s
network Comprising systems
• Installation & Troubleshooting
of operating systems, an
Customer Support Engnr/ Technician at Netsoft Services , Pune, INDIA
August 2006 – December 2006
Industry: IT-Hardware and Networking
Functional area: IT- Hardware / Telecom / Technical Staff / Support
• Hardware upgrade support.
• Installation of Operating
Systems.
• Troubleshooting of Networking
connectivity
• Maintenance of Desktops
• Monitoring &
Troubleshooting of all PC’s network Comprising
systems
• Installation & Troubleshooting of operating
systems, and all application Software’
B.Tech/B.E. [BE(EXTC)],
GOVT College of Engg, Aurangabad [July,2004]
, Aurangabad, INDIA
XII [Science],
JES College , JALNA [June,2000] , Aurangabad, INDIA
X,
RHV English School [June,1998] , Aurangabad, INDIA