Content Developer
at
Primediart
, Kolkata, INDIA
June 2009 – Currently Working
Industry: Other
Functional area: Content / Journalism
Key result areas cover SEO,content writing, sales letters,
reviews,blogs etc.
Head/ VP/ GM-Training & Development at ASPL Call Tech India Pvt. Limited , Kolkata, INDIA
July 2007 – June 2009
Key result areas covered managing BPO, Customer Care,
Telemarketing,KPO,Quality, Accent, Soft Skill,Business
Communication and Personality Development course module designing
and conducting advanced training sessions.
Head/ VP/ GM-Training & Development at TEFL International , Kolkata, INDIA
March 2005 – July 2007
Key result areas covered managing BPO, Customer Care,
Telemarketing,KPO,Quality, Accent, Soft Skill,Business
Communication and Personality Development course module designing
and conducting advanced training sessions.Also had the additional
responsibility arranging for campus recruitment and additional HR
responsibilities.
Quality Coach at Spanco Telesystems and Solutions Limited , Kolkata, INDIA
November 2002 – February 2005
Key Result areas covered imparting GSM Telecom Product and
Process Training and Quality Analysis.