Senior Executive
at
National Consumer Helpline
, Delhi, INDIA
January 2006 – November 2009
Industry: Other
Functional area: Complaint Management
Complaint Management
Corporate Communication
Escalation handling at helpline and walk -in
Co-ordination with Private and Public Companies for resolution of Complaints received from consumers
Rinki Sharma ’s education
MBA/PGDM [Marketing and Finance],
Dayal bagh Educational Institute [Currently,Studying]
, Agra, INDIA
Rinki Sharma ’s additional information
Interests:
Research work
Training and Development
Process Designing and Improvement