Technical Writer
at
EMC
, Bangalore, INDIA
November 2010 – August 2011
Industry: Other
Functional area: IT Software - Other
• Revise Documentation enhancements of ReadMe documentation
(Patch documentation Process).
• Conduct review meeting QE and
Developers for the signoff of the documentation.
• Obtain
collaborative approval of all updated content by QE and
Developers and key contributors on cross-functional teams.
Technical Writer at Optical Fusion Software Services , Bangalore, INDIA
March 2009 – December 2009
Industry: Other
Functional area: IT Software - Other
To create and deliver user guide for the product that provides
multi-point video-conferencing and other related video services
via the Internet.
As a technical writer, I was responsible
for writing the content from scratch, as there was no source
material available. I observed the operation of the product, used
the product and performed test cases, to understand the
technology used. Made research, sorted and organized the
information and prepared the content outline for signoff.
Technical Writer at Aryaan Solutions, Bangalore , Bangalore, INDIA
October 2008 – April 2009
Industry: Other
Functional area: IT Software - Other
Operational Manual and Service Manual:
Assisted team of
technical writers to organize the information available in source
material, evaluate to retain appropriate information, review and
edit the final content for the clarity and effective
communication.
December 2004 – December 2007
Industry: Insurance
Functional area: Banking / Insurance
Trained and monitored the trainees on the processes and
procedures specific to various projects. During the course of my
tenure, the company assigned the responsibility to get into
technical writing and documentation, which were critical
requirements. Accomplished the major responsibility to assist in
streamlining the technical writing department and major project,
which was a corporate level initiative.
Proof Reader at SIS Technologies, Bangalore , Bangalore, INDIA
November 2002 – September 2004
Industry: BPO/ITES/CRM/Transcription
Functional area: Data Processor
• Convert scanned Image files (jpeg, tiff, PDF etc.,) to word
format using OCR (Optical Character Recognition)
software.
• Convert the created word document to web copy
(.HTML, XML)
• Proofread, and edit the converted document.