Assistant Manager at
Business Process Outsourcing (India) Pvt Ltd., Kochi
Working/Currently
• Managing and ensuring 100% SLA to be met with respect to
preparing and delivering tax returns for a major global
professional services firm.
• Managing a team of 25 people
through 5 team leaders and ensuring smooth and effective work
flow throughout the year (including 3 peak months).
• Part of
a Continuous Improvement Program as a mentor – an initiative
embarked to ensure continuous development of technical skills
across the whole team
• Training activities – giving
training and getting people ready for taking up the work