Business Analyst/Project Manager at
SCSL, USA
Working/Currently
Experienced in developing and implementing CRM Solutions for
about 9 years including 8+ years of implementing Siebel CRM &
Analytics Solutions & 6 months for implementing Clarify eCRM
Solution.
Extensive experience as Business Analyst/Project
Manager in various projects managing and implemented successfully
a big challenging, complex and multimillion
projects.
Extensive experience in Siebel Analytics/OBIEE
implementations as a Project Manager and Business
Analyst.
Extensive experience as a Business Analyst in
Domains Call Center, Pharma, Order Management, Pricer, Siebel
Analytics and Oracle Business Intelligence(OBI)-Maui.
Extensive experience in application design and
customization using Siebel 7.7, Siebel 7.5.X and Siebel 2000.
Experience in CRM verticals like Siebel Communications, Hi-tech,
Siebel Sales, Siebel Call Center, Siebel Pharma, Order
Management, and Siebel Pricer.
Working as Business Analyst
cum Project Manager in Siebel Analytics projects for Agilent
Technologies, Inc.
Worked as Business Analyst in Oracle OBI
- MAUI in multiple projects for Cisco Systems, Inc.
Worked
as Business Analyst & Delivery Manager on Siebel Life Sciences &
Siebel Analytics in a Project for Janssen Cilag (J&J
Group).
Worked as Configuration Lead on Siebel Call Centre,
Order Management, Siebel Pricer in a Project for Unidrug Drug
Distribution Group, United Kingdom.
Worked as Configurator
(Business Automation) and Tester on Siebel eCommunication Project
for Telstra Corporation, Australia.
Worked as an
Administrator cum Lead Configurator on a Siebel eCommunication
Project for Jaring, Mimos Berhad, Malaysia.
Worked as an
Offshore Configurator on a Siebel Call Centre Implementation for
GE Worldwide.