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Muthu Krishnan

Muthu

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Current

Senior Manager

Industry

BPO/ITES/CRM/Transcription

About Muthu Krishnan

Regarding myself, am working with an IT Enabled Services Provider as Head - Business at Hyderabad. Am a telugite & basically from Chennai.

Muthu Krishnan ’s experience

Operations Mgr at XLNT Communications , Hyderabad, INDIA

July 2009 – Currently Working

Industry: BPO/ITES/CRM/Transcription

Functional area: ITES / BPO / KPO / Customer Service / Operations

 Advising and liaising with clients  Marketing for
projects and stabilizing them  Organizing workloads and
delegating tasks  Managing and maintaining high team
performance standards  Monitoring the progress of the
project and delivering the data with quality and
timeliness  Monitoring, training and developing the
potential of staff  Implementing Process Productivity Plans
for the improvement of Projects

Operations Mgr at Vimta Specialities Limited, Hyderabad , Hyderabad, INDIA

October 2002 – July 2009

Industry: BPO/ITES/CRM/Transcription

Functional area: ITES / BPO / KPO / Customer Service / Operations

Asst. Mgr/ Mgr (Technical) at Global Infoserv Limited , Chennai, INDIA

April 2001 – September 2002

Industry: BPO/ITES/CRM/Transcription

Functional area: ITES / BPO / KPO / Customer Service / Operations

Team Leader -(Technical) at Vetri Software (India) Limited , Chennai, INDIA

July 1996 – March 2001

Industry: BPO/ITES/CRM/Transcription

Functional area: ITES / BPO / KPO / Customer Service / Operations