Manjunath Narayan

Manjunath Narayan
Manjunath
Current
Team Leader in First American
Industry
BPO/ITES/CRM/Transcription
Blog

Manjunath Narayan ’s Blogs

Traditional leaders see the employee-boss relationship as a transaction: money in exchange for labor. Transformationa...more >>
NAIL IN THE FENCE I thank my father for his priceless wisdom for teaching me in the form of below story, which i bel...more >>

About Manjunath Narayan

Fun loving, interested in meeting people through all walks of life and share intellect. Interested in Motivational speaking, People, Quality oriented topic.

Manjunath Narayan ’s experience

Team Leader -(Technical)   at   First American India , Bangalore, INDIA
April 2004 – Currently Working
Industry: BPO/ITES/CRM/Transcription
Functional area: ITES / BPO / KPO / Customer Service / Operations
Ensure 100% of team members meet their quality and productivity
standards. Consistently achieving 99% quality since taking over
as a lead. Planned and achieved 6 orders per person for the first
time in the company. Analysis and audit of both Production and
Quality. Growth to the Team Members within the team, by
conducting training, group discussions, promotional tests etc.,
Effectively communicate and manage changes in operating
procedures and processes to ensure staff understanding.

Manjunath Narayan ’s education

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Manjunath Narayan ’s additional information

Interests:
Motivational speaking, Training, solving issues related to people, Innovative methods to improve quality, Interacting and learning new things from people of different skill sets, Learning and taking up new challenges not specifically related to my field, Drums, Reading self improvement and spirtual.
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